# CDK Service Mobile Desktop vs UpdatePromise Scan

The clearest difference is rating: UpdatePromise Scan at 3.4 against CDK Service Mobile Desktop's 2.3. UpdatePromise Scan also leads on update cadence (monthly vs every 3 months) and review sentiment (25% vs 17%). CDK Service Mobile Desktop's advantage is iOS requirement (15.0 vs 17.6). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpdatePromise Scan holds the better App Store score, 3.4 against 2.3. Both are backed by a comparable volume of ratings — 18 and 25 respectively. Written reviews point the same way: 17% of CDK Service Mobile Desktop's written reviews are positive against 25% of UpdatePromise Scan's.

CDK Service Mobile Desktop ships an update every 3 months, UpdatePromise Scan monthly. Both last shipped on October 29, 2026.

## The numbers

| Metric | CDK Service Mobile Desktop | UpdatePromise Scan |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (18 ratings)](https://appshunter.io/ios/app/cdk-service-mobile-desktop/id970712092/reviews) | **[3.4 (25 ratings)](https://appshunter.io/ios/app/updatepromise-scan/id1555354529/reviews)** |
| Number of ratings | 18 | **25** |
| Positive reviews | 16.7% of reviews | **25.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | Free |
| Size | 10 MB | 107 MB |
| Requires iOS | **15.0** | 17.6 |
| Devices | iPad | **iPhone, iPad** |
| Age rating | 17+ | 17+ |
| Developer | [CDK Global, Inc.](https://appshunter.io/developer/931492193) | [Update Promise](https://appshunter.io/developer/1233866966) |

## What reviewers say

### CDK Service Mobile Desktop

[App page](https://appshunter.io/ios/app/cdk-service-mobile-desktop/id970712092)

Streamline automotive service operations with a mobile solution for service advisors. Greet customers, scan VINs, create repair orders, and perform vehicle walk-arounds with photos and touch markups directly on an iPad. Enhance customer service and efficiency in dealership service departments.

**Highlights:** Customer greeting and VIN scanning, Repair order creation and management, Customizable vehicle walk-arounds, Photo and touch markup for damage, Customer and vehicle history access, eSignature for authorization, Paperless write-up

**In-app purchases:** none


### UpdatePromise Scan

[App page](https://appshunter.io/ios/app/updatepromise-scan/id1555354529)

Streamline automotive service operations with a VIN scanner for quick customer and vehicle history lookups. Manage appointments, check-ins, and inspections efficiently from a tablet, all without leaving the service drive.

**Highlights:** Integrated VIN scanner, Accelerated customer searches, Vehicle history lookup, Manage appointments, Vehicle check-in, Multi-point inspections

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CDK Service Mobile Desktop free?

CDK Service Mobile Desktop is free to download, with no in-app purchases.

### Is UpdatePromise Scan free?

UpdatePromise Scan is free to download, with no in-app purchases.

### Which has better reviews, CDK Service Mobile Desktop or UpdatePromise Scan?

UpdatePromise Scan is rated higher. CDK Service Mobile Desktop averages 2.3 out of 5 from 18 ratings, while UpdatePromise Scan averages 3.4 from 25 ratings.

### Do CDK Service Mobile Desktop or UpdatePromise Scan have ads?

Neither CDK Service Mobile Desktop nor UpdatePromise Scan shows ads.

### Which is updated more often, CDK Service Mobile Desktop or UpdatePromise Scan?

CDK Service Mobile Desktop ships an update every 3 months, and UpdatePromise Scan monthly. Most recently, CDK Service Mobile Desktop was updated on October 29, 2026 and UpdatePromise Scan on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*