# ShipStation Mobile vs Chatra

The clearest difference is rating: ShipStation Mobile at 4.6 against Chatra's 3.9. ShipStation Mobile also leads on update cadence (every 4 days vs every 3 months) and ratings volume (6.2K vs 14). Chatra's advantage is review sentiment (45% vs 15%) and monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ShipStation Mobile holds the better App Store score, 4.6 against 3.9. That said, the two scores are not equally well evidenced: ShipStation Mobile has 6.2K ratings behind it against 14, so its average is the more settled of the two. Written reviews complicate that: 15% of ShipStation Mobile's written reviews are positive against 45% of Chatra's, so the app with the better star average is not the one people write more warmly about.

ShipStation Mobile ships an update every 4 days, Chatra every 3 months. The most recent releases landed on October 24, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | ShipStation Mobile | Chatra |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (6.2K ratings)](https://appshunter.io/ios/app/shipstation-mobile/id972151811/reviews)** | [3.9 (14 ratings)](https://appshunter.io/ios/app/chatra/id998481819/reviews) |
| Number of ratings | **6.2K** | 14 |
| Positive reviews | 14.9% of reviews | **45.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 days** | Every 3 months |
| Monetization | Freemium | **Free** |
| Size | 134 MB | 6 MB |
| Requires iOS | **15.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Auctane](https://appshunter.io/developer/638778966) | [Roger Wilco LLC](https://appshunter.io/developer/998481818) |

## What reviewers say

### ShipStation Mobile

[App page](https://appshunter.io/ios/app/shipstation-mobile/id972151811)

Manage your e-commerce orders, create shipping labels, and track shipments from anywhere. This app streamlines fulfillment processes, allowing you to view inventory, calculate rates, and stay connected to your business on the go.

**Highlights:** Import and manage e-commerce orders, Create and print shipping labels, Track shipments and send tracking emails, View and manage inventory levels, Calculate shipping rates, Generate SCAN forms for pickups

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Robust security features
- 💡 Helpful for small businesses

**What reviewers complain about**

- 🐛 Constant login issues
- 🔍 Limited functionality in mobile app
- 💤 Slow and buggy performance
- 🤯 Frustrating user experience

**Reported bugs**

- App crashes when accessing certain features
- Syncing issues between mobile app and desktop
- Unreliable order updates and notifications

**Requested features**

- Improve mobile app functionality
- Add support for more shipping carriers
- Enhance order management and tracking
- Streamline login and authentication process


### Chatra

[App page](https://appshunter.io/ios/app/chatra/id998481819)

This app provides a mobile interface for a live chat service designed for websites. It enables businesses to engage with visitors, gather feedback, and enhance customer satisfaction through real-time communication.

**Highlights:** Live chat for websites, Customer engagement, Feedback collection, Real-time communication, Mobile client

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ShipStation Mobile free?

ShipStation Mobile is free to download, with no in-app purchases.

### Is Chatra free?

Chatra is free to download, with no in-app purchases.

### Which has better reviews, ShipStation Mobile or Chatra?

ShipStation Mobile is rated higher. ShipStation Mobile averages 4.6 out of 5 from 6.2K ratings, while Chatra averages 3.9 from 14 ratings.

### Do ShipStation Mobile or Chatra have ads?

Neither ShipStation Mobile nor Chatra shows ads.

### Which is updated more often, ShipStation Mobile or Chatra?

ShipStation Mobile ships an update every 4 days, and Chatra every 3 months. Most recently, ShipStation Mobile was updated on October 24, 2026 and Chatra on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*