# Medallia Concierge App vs FORM OpX (Form.com)

The clearest difference is rating: FORM OpX (Form.com) at 2.6 against Medallia Concierge App's 2.2. FORM OpX (Form.com) also leads on update cadence (every 3 weeks vs every 2 months). Medallia Concierge App's advantage is monetization model (free vs freemium) and iOS requirement (14.0 vs 17.0). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FORM OpX (Form.com) holds the better App Store score, 2.6 against 2.2. Both are backed by a comparable volume of ratings — 30 and 50 respectively. Written reviews complicate that: 8% of Medallia Concierge App's written reviews are positive against 5% of FORM OpX (Form.com)'s, so the app with the better star average is not the one people write more warmly about.

Medallia Concierge App ships an update every 2 months, FORM OpX (Form.com) every 3 weeks. The most recent releases landed on October 26, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | Medallia Concierge App | FORM OpX (Form.com) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (30 ratings)](https://appshunter.io/ios/app/medallia-concierge-app/id974264754/reviews) | **[2.6 (50 ratings)](https://appshunter.io/ios/app/form-opx-formcom/id1485417512/reviews)** |
| Number of ratings | 30 | **50** |
| Positive reviews | **7.7% of reviews** | 5.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | **Free** | Freemium |
| Size | 55 MB | 59 MB |
| Requires iOS | **14.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Medallia, Inc.](https://appshunter.io/developer/320816059) | [WorldAPP, Inc.](https://appshunter.io/developer/591014680) |

## What reviewers say

### Medallia Concierge App

[App page](https://appshunter.io/ios/app/medallia-concierge-app/id974264754)

This business app enables companies to communicate with customers through texting and other mobile messaging channels. It offers tools for real-time engagement, support, and response, providing an instant and seamless customer service experience across various industries.

**Highlights:** Real-time 2-way conversations, Personalized messaging with templates, AI-driven messaging automation, Conversation filtering, Internal notes, Multi-account management

**Features:** Vision Pro support

**In-app purchases:** none


### FORM OpX (Form.com)

[App page](https://appshunter.io/ios/app/form-opx-formcom/id1485417512)

This app streamlines field service management and workflows with real-time data and intuitive form distribution. It helps organizations track compliance, measure performance, and reduce risk through features like dynamic logic, photo reporting, and offline mode.

**Highlights:** Real-time data insights, Intuitive form distribution, Streamline SOPs, inspections, audits, Dynamic form logic, Photo reporting, Configurable workflows, Offline mode

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Medallia Concierge App free?

Medallia Concierge App is free to download, with no in-app purchases.

### Is FORM OpX (Form.com) free?

FORM OpX (Form.com) is free to download, with no in-app purchases.

### Which has better reviews, Medallia Concierge App or FORM OpX (Form.com)?

FORM OpX (Form.com) is rated higher. Medallia Concierge App averages 2.2 out of 5 from 30 ratings, while FORM OpX (Form.com) averages 2.6 from 50 ratings.

### Do Medallia Concierge App or FORM OpX (Form.com) have ads?

Neither Medallia Concierge App nor FORM OpX (Form.com) shows ads.

### Which is updated more often, Medallia Concierge App or FORM OpX (Form.com)?

Medallia Concierge App ships an update every 2 months, and FORM OpX (Form.com) every 3 weeks. Most recently, Medallia Concierge App was updated on October 26, 2026 and FORM OpX (Form.com) on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*