# Medallia Concierge App vs IDeaS Elevate

The clearest difference is review sentiment: IDeaS Elevate at 60% against Medallia Concierge App's 8%. IDeaS Elevate also leads on rating (3.9 vs 2.2) and update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IDeaS Elevate holds the better App Store score, 3.9 against 2.2. Both are backed by a comparable volume of ratings — 29 and 31 respectively. Written reviews point the same way: 8% of Medallia Concierge App's written reviews are positive against 60% of IDeaS Elevate's.

Medallia Concierge App ships an update every 2 months, IDeaS Elevate every 3 weeks. The most recent releases landed on September 12, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Medallia Concierge App | IDeaS Elevate |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (29 ratings)](https://appshunter.io/ios/app/medallia-concierge-app/id974264754/reviews) | **[3.9 (31 ratings)](https://appshunter.io/ios/app/ideas-elevate/id1541906617/reviews)** |
| Number of ratings | 29 | **31** |
| Positive reviews | 7.7% of reviews | **60.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 55 MB | 59 MB |
| Requires iOS | **14.0** | 15.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Medallia](https://appshunter.io/developer/320816059) | [INTEGRATED DECISIONS AND SYSTEMS, INC.](https://appshunter.io/developer/736684905) |

## What reviewers say

### Medallia Concierge App

[App page](https://appshunter.io/ios/app/medallia-concierge-app/id974264754)

This business app enables companies to communicate with customers through texting and other mobile messaging channels. It offers tools for real-time engagement, support, and response, providing an instant and seamless customer service experience across various industries.

**Highlights:** Real-time 2-way conversations, Personalized messaging with templates, AI-driven messaging automation, Conversation filtering, Internal notes, Multi-account management

**Features:** Vision Pro support

**In-app purchases:** none


### IDeaS Elevate

[App page](https://appshunter.io/ios/app/ideas-elevate/id1541906617)

This app provides hotel owners and revenue managers with on-the-go access to pricing decisions and competitive insights. It offers configurable notifications for critical metrics and intelligent pricing automation to react quickly to market changes.

**Highlights:** Access hotel pricing results, Override pricing decisions remotely, Configurable critical metric notifications, Intelligent pricing automation, Competitor rate shopping, On-the-go revenue management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Medallia Concierge App free?

Medallia Concierge App is free to download, with no in-app purchases.

### Is IDeaS Elevate free?

IDeaS Elevate is free to download, with no in-app purchases.

### Which has better reviews, Medallia Concierge App or IDeaS Elevate?

IDeaS Elevate is rated higher. Medallia Concierge App averages 2.2 out of 5 from 29 ratings, while IDeaS Elevate averages 3.9 from 31 ratings.

### Do Medallia Concierge App or IDeaS Elevate have ads?

Neither Medallia Concierge App nor IDeaS Elevate shows ads.

### Which is updated more often, Medallia Concierge App or IDeaS Elevate?

Medallia Concierge App ships an update every 2 months, and IDeaS Elevate every 3 weeks. Most recently, Medallia Concierge App was updated on September 12, 2026 and IDeaS Elevate on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*