# Medallia Concierge App vs CONNECTmobile

The clearest difference is review sentiment: CONNECTmobile at 100% against Medallia Concierge App's 8%. CONNECTmobile also leads on rating (4.5 vs 2.2). Medallia Concierge App's advantage is ratings volume (30 vs 6) and iOS requirement (14.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CONNECTmobile holds the better App Store score, 4.5 against 2.2. That said, the two scores are not equally well evidenced: Medallia Concierge App has 30 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 8% of Medallia Concierge App's written reviews are positive against 100% of CONNECTmobile's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Medallia Concierge App | CONNECTmobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (30 ratings)](https://appshunter.io/ios/app/medallia-concierge-app/id974264754/reviews) | **[4.5 (6 ratings)](https://appshunter.io/ios/app/connectmobile/id1623645209/reviews)** |
| Number of ratings | **30** | 6 |
| Positive reviews | 7.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 55 MB | 124 MB |
| Requires iOS | **14.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Medallia, Inc.](https://appshunter.io/developer/320816059) | [Netlink Voice, LLC](https://appshunter.io/developer/1623645211) |

## What reviewers say

### Medallia Concierge App

[App page](https://appshunter.io/ios/app/medallia-concierge-app/id974264754)

This business app enables companies to communicate with customers through texting and other mobile messaging channels. It offers tools for real-time engagement, support, and response, providing an instant and seamless customer service experience across various industries.

**Highlights:** Real-time 2-way conversations, Personalized messaging with templates, AI-driven messaging automation, Conversation filtering, Internal notes, Multi-account management

**Features:** Vision Pro support

**In-app purchases:** none


### CONNECTmobile

[App page](https://appshunter.io/ios/app/connectmobile/id1623645209)

This app extends your business communication system to your mobile device. Make office calls, manage call center features, send messages, and access visual voicemail. It offers a comprehensive suite of tools for on-the-go business connectivity.

**Highlights:** Nationwide Calling, Business SMS/MMS, Colleague Presence, Visual Voicemail with Transcription, Team Instant Messaging, Call Recording, Customizable Answering Rules

**Features:** macOS Compatibility, Siri integration

**In-app purchases:** none


## Frequently asked questions

### Is Medallia Concierge App free?

Medallia Concierge App is free to download, with no in-app purchases.

### Is CONNECTmobile free?

CONNECTmobile is free to download, with no in-app purchases.

### Which has better reviews, Medallia Concierge App or CONNECTmobile?

CONNECTmobile is rated higher. Medallia Concierge App averages 2.2 out of 5 from 30 ratings, while CONNECTmobile averages 4.5 from 6 ratings.

### Do Medallia Concierge App or CONNECTmobile have ads?

Neither Medallia Concierge App nor CONNECTmobile shows ads.

### Which is updated more often, Medallia Concierge App or CONNECTmobile?

Medallia Concierge App ships an update every 2 months, and CONNECTmobile every 2 months. Most recently, Medallia Concierge App was updated on November 1, 2026 and CONNECTmobile on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*