# U9 App vs Singpass

The clearest difference is rating: Singpass at 4.8 against U9 App's 3.6. Singpass also leads on review sentiment (44% vs 13%) and update cadence (every 5 weeks vs every 3 months). U9 App's advantage is iOS requirement (12.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Singpass holds the better App Store score, 4.8 against 3.6. Both are backed by a comparable volume of ratings — 2.7K and 7.6K respectively. Written reviews point the same way: 13% of U9 App's written reviews are positive against 44% of Singpass's.

U9 App ships an update every 3 months, Singpass every 5 weeks. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | U9 App | Singpass |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (2.7K ratings)](https://appshunter.io/ios/app/u9-app/id976062898/reviews) | **[4.8 (7.6K ratings)](https://appshunter.io/ios/app/singpass/id1340660807/reviews)** |
| Number of ratings | 2.7K | **7.6K** |
| Positive reviews | 13.0% of reviews | **44.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 412 MB | 159 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [OOREDOO MYANMAR LIMITED](https://appshunter.io/developer/975112424) | [Government Technology Agency](https://appshunter.io/developer/1201157247) |

## What reviewers say

### U9 App

[App page](https://appshunter.io/ios/app/u9-app/id976062898)

This digital companion allows users to manage their mobile services, recharge accounts, and pay bills. It also offers entertainment options like games and music, along with digital payment features and exclusive rewards.

**Highlights:** SIM and account management, Recharge and data pack purchases, Bill payments, Money transfers, Games, music, and video streaming, Exclusive rewards and offers, Digital wallet integration

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Useful features
- 👍 Variety of gaming apps and data offers

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Buggy and unstable
- 🐛 Slow and poor connection
- 🐛 Unreliable service
- 🐛 Errors and issues with balance and purchases

**Reported bugs**

- App crashes frequently
- Errors when trying to buy packages or check balance
- Incompatibility with newer iOS versions
- Freezing and white screen issues
- OTP not received consistently

**Requested features**

- Fix app errors and crashes
- Improve app stability and performance
- Enhance customer service and support
- Provide reliable internet connection
- Ensure accurate billing and balance information


### Singpass

[App page](https://appshunter.io/ios/app/singpass/id1340660807)

Access government services and manage your digital identity securely. Log in quickly using biometrics or a passcode, sign documents digitally, and receive notifications. This app simplifies transactions and provides a trusted way to interact with digital services.

**Highlights:** Biometric login (fingerprint, face), QR code login, Digital signing of documents, Government notifications inbox, View personal government data, Secure in-person verification

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💡 Convenient for overseas users
- 👍 Clear and easy to understand information

**What reviewers complain about**

- 🐛 Frequent crashes and login issues
- 🔒 Restrictive security measures
- ⚠️ Difficult to use for overseas users
- 🤯 Confusing and complicated processes

**Reported bugs**

- App not working after updates
- Redirection issues between mobile and web
- Facial recognition not working for all users

**Requested features**

- Allow alternative authentication methods besides SMS OTP
- Improve overseas user experience
- Simplify password reset and address change processes


## Frequently asked questions

### Is U9 App free?

U9 App is free to download, with no in-app purchases.

### Is Singpass free?

Singpass is free to download, with no in-app purchases.

### Which has better reviews, U9 App or Singpass?

Singpass is rated higher. U9 App averages 3.6 out of 5 from 2.7K ratings, while Singpass averages 4.8 from 7.6K ratings.

### Do U9 App or Singpass have ads?

Neither U9 App nor Singpass shows ads.

### Which is updated more often, U9 App or Singpass?

U9 App ships an update every 3 months, and Singpass every 5 weeks. Most recently, U9 App was updated on September 23, 2026 and Singpass on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*