# MyFrontier vs Appalachian Power

The clearest difference is rating: MyFrontier at 4.7 against Appalachian Power's 2.8. MyFrontier also leads on ratings volume (190K vs 158) and chart position (#201 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyFrontier holds the better App Store score, 4.7 against 2.8. That said, the two scores are not equally well evidenced: MyFrontier has 190K ratings behind it against 158, so its average is the more settled of the two. Written reviews point the same way: 30% of MyFrontier's written reviews are positive against 20% of Appalachian Power's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | MyFrontier | Appalachian Power |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (190K ratings)](https://appshunter.io/ios/app/myfrontier/id978439794/reviews)** | [2.8 (158 ratings)](https://appshunter.io/ios/app/appalachian-power/id1263463780/reviews) |
| Number of ratings | **190K** | 158 |
| Positive reviews | **30.4% of reviews** | 19.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Best chart rank | **#201** | — |
| Size | 135 MB | 37 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Frontier Communications](https://appshunter.io/developer/898149096) | [American Electric Power](https://appshunter.io/developer/655650238) |

## What reviewers say

### MyFrontier

[App page](https://appshunter.io/ios/app/myfrontier/id978439794)

**Currently charting:** #201 Top Free · Utilities (US App Store)

Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.

**Highlights:** Manage Frontier services, Personalized rewards and discounts, Make payments and manage billing, Track orders and installation updates, Upgrade plans and add-ons, Virtual assistant for support, Troubleshoot service issues

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient bill payment
- 🚀 Fast internet speeds
- 💡 Helpful technician support

**What reviewers complain about**

- 🐛 Unreliable app functionality
- 🔍 Poor customer service
- 🤔 Unexpected charges and fees
- 📉 Declining service quality over time

**Reported bugs**

- App crashes and errors
- Inability to complete transactions
- Inconsistent account information

**Requested features**

- Improved app navigation and user interface
- Ability to manage linked accounts
- Reliable outage notifications and status updates


### Appalachian Power

[App page](https://appshunter.io/ios/app/appalachian-power/id1263463780)

Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up alerts for a seamless experience.

**Highlights:** Report power outages, Check outage status, View and pay bills, Manage account details, Compare energy usage, Set up billing alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Allows bill payment
- 👍 Allows bill checking
- 👍 Convenient for remote payment
- 👍 Works flawlessly (sometimes)
- 👍 Easy to use (sometimes)

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 App doesn't work
- 🐛 Login issues
- 🐛 Password reset problems
- 🐛 Cannot connect to host server

**Reported bugs**

- Password requirements change message on login
- App randomly logs out
- App refuses to send password reset emails
- Cannot connect to host server
- App will not let me log in after mandatory update

**Requested features**

- Show daily balance
- Add credit card payment option with saved information
- Fix app for iPad landscape mode
- Improve app user interface
- Provide more bill details


## Frequently asked questions

### Is MyFrontier free?

MyFrontier is free to download, with no in-app purchases.

### Is Appalachian Power free?

Appalachian Power is free to download, with no in-app purchases.

### Which has better reviews, MyFrontier or Appalachian Power?

MyFrontier is rated higher. MyFrontier averages 4.7 out of 5 from 190K ratings, while Appalachian Power averages 2.8 from 158 ratings.

### Do MyFrontier or Appalachian Power have ads?

Neither MyFrontier nor Appalachian Power shows ads.

### Which is updated more often, MyFrontier or Appalachian Power?

MyFrontier ships an update monthly, and Appalachian Power monthly. Most recently, MyFrontier was updated on November 1, 2026 and Appalachian Power on October 30, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*