# MyFrontier vs Redlands 311

The clearest difference is rating: MyFrontier at 4.7 against Redlands 311's 3.4. MyFrontier also leads on update cadence (monthly vs every 21 months) and ratings volume (190K vs 5). Redlands 311's advantage is iOS requirement (12.0 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyFrontier holds the better App Store score, 4.7 against 3.4. That said, the two scores are not equally well evidenced: MyFrontier has 190K ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 30% of MyFrontier's written reviews are positive against 33% of Redlands 311's, so the app with the better star average is not the one people write more warmly about.

MyFrontier ships an update monthly, Redlands 311 every 21 months. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | MyFrontier | Redlands 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (190K ratings)](https://appshunter.io/ios/app/myfrontier/id978439794/reviews)** | [3.4 (5 ratings)](https://appshunter.io/ios/app/redlands-311/id1448557000/reviews) |
| Number of ratings | **190K** | 5 |
| Positive reviews | 30.4% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 21 months |
| Monetization | Free | Free |
| Best chart rank | **#108** | — |
| Size | 135 MB | 28 MB |
| Requires iOS | 15.0 | **12.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Frontier Communications](https://appshunter.io/developer/898149096) | [City of Redlands](https://appshunter.io/developer/1448556999) |

## What reviewers say

### MyFrontier

[App page](https://appshunter.io/ios/app/myfrontier/id978439794)

**Currently charting:** #108 Top Free · Utilities (US App Store)

Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.

**Highlights:** Manage Frontier services, Personalized rewards and discounts, Make payments and manage billing, Track orders and installation updates, Upgrade plans and add-ons, Virtual assistant for support, Troubleshoot service issues

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient bill payment
- 🚀 Fast internet speeds
- 💡 Helpful technician support

**What reviewers complain about**

- 🐛 Unreliable app functionality
- 🔍 Poor customer service
- 🤔 Unexpected charges and fees
- 📉 Declining service quality over time

**Reported bugs**

- App crashes and errors
- Inability to complete transactions
- Inconsistent account information

**Requested features**

- Improved app navigation and user interface
- Ability to manage linked accounts
- Reliable outage notifications and status updates


### Redlands 311

[App page](https://appshunter.io/ios/app/redlands-311/id1448557000)

Report community issues directly to the city. This app allows residents to submit problems and for city staff to manage and resolve them efficiently.

**Highlights:** Report community issues, Track issue status, Direct communication with city staff, Location-based reporting, Receive updates on resolutions

**In-app purchases:** none


## Frequently asked questions

### Is MyFrontier free?

MyFrontier is free to download, with no in-app purchases.

### Is Redlands 311 free?

Redlands 311 is free to download, with no in-app purchases.

### Which has better reviews, MyFrontier or Redlands 311?

MyFrontier is rated higher. MyFrontier averages 4.7 out of 5 from 190K ratings, while Redlands 311 averages 3.4 from 5 ratings.

### Do MyFrontier or Redlands 311 have ads?

Neither MyFrontier nor Redlands 311 shows ads.

### Which is updated more often, MyFrontier or Redlands 311?

MyFrontier ships an update monthly, and Redlands 311 every 21 months. Most recently, MyFrontier was updated on October 31, 2026 and Redlands 311 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*