# SMARTLINK™ Observation vs FlexDeck CRM

The clearest difference is update cadence: FlexDeck CRM at weekly against SMARTLINK™ Observation's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SMARTLINK™ Observation ships an update every 3 months, FlexDeck CRM weekly. The most recent releases landed on October 5, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | SMARTLINK™ Observation | FlexDeck CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (3 ratings)](https://appshunter.io/ios/app/smartlink-observation/id981253302/reviews)** | — |
| Number of ratings | **3** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Weekly** |
| Monetization | Free | — |
| Size | 84 MB | 105 MB |
| Requires iOS | 15.0 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [GOJO Industries, Inc.](https://appshunter.io/developer/737311872) | [Wuerth Industrial Service India Pvt Ltd](https://appshunter.io/developer/1446272824) |

## What reviewers say

### SMARTLINK™ Observation

[App page](https://appshunter.io/ios/app/smartlink-observation/id981253302)

This system enables electronic collection and collation of hand hygiene and personal protective equipment metrics. Observers can customize data collection for their facility, including locations, job roles, and hand hygiene protocols. It provides immediate feedback and performance results.

**Highlights:** Electronic data collection, Hand hygiene metrics, PPE observation, Customizable facility settings, Immediate feedback, Performance results

**Features:** macOS Compatibility

**In-app purchases:** none


### FlexDeck CRM

[App page](https://appshunter.io/ios/app/flexdeck-crm/id6756706832)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is SMARTLINK™ Observation free?

SMARTLINK™ Observation is free to download, with no in-app purchases.

### Is FlexDeck CRM free?

FlexDeck CRM is free to download, with no in-app purchases.

### Do SMARTLINK™ Observation or FlexDeck CRM have ads?

Neither SMARTLINK™ Observation nor FlexDeck CRM shows ads.

### Which is updated more often, SMARTLINK™ Observation or FlexDeck CRM?

SMARTLINK™ Observation ships an update every 3 months, and FlexDeck CRM weekly. Most recently, SMARTLINK™ Observation was updated on October 5, 2026 and FlexDeck CRM on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*