# LEx vs RapidIdentity App

The clearest difference is rating: RapidIdentity App at 1.4 against LEx's 1.0. RapidIdentity App also leads on ratings volume (655 vs 42). LEx's advantage is iOS requirement (8.0 vs 12.2). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

RapidIdentity App holds the better App Store score, 1.4 against 1.0. That said, the two scores are not equally well evidenced: RapidIdentity App has 655 ratings behind it against 42, so its average is the more settled of the two. Written reviews point the same way: 0% of LEx's written reviews are positive against 6% of RapidIdentity App's.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | LEx | RapidIdentity App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (42 ratings)](https://appshunter.io/ios/app/lex-loudoun-express-request/id983037048/reviews) | **[1.4 (655 ratings)](https://appshunter.io/ios/app/rapididentity-app/id1230131130/reviews)** |
| Number of ratings | 42 | **655** |
| Positive reviews | 0.0% of reviews | **6.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 24 MB | 109 MB |
| Requires iOS | **8.0** | 12.2 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [PublicStuff LLC](https://appshunter.io/developer/359891923) | [Identity Automation, LP](https://appshunter.io/developer/1230131129) |

## What reviewers say

### LEx

[App page](https://appshunter.io/ios/app/lex-loudoun-express-request/id983037048)

Connect with county staff to get questions answered and problems solved. Submit inquiries 24/7, including photos, and track updates on existing requests. This app streamlines communication for residents seeking county services.

**Highlights:** Submit inquiries to county staff, 24/7 request submission, Attach photos to requests, Track updates on requests, Connect with staff for solutions

**Features:** macOS Compatibility

**In-app purchases:** none


### RapidIdentity App

[App page](https://appshunter.io/ios/app/rapididentity-app/id1230131130)

Enhance security with an additional layer of verification for app sign-ins. This app supports push notifications and time-based one-time passcodes, working offline and consolidating multiple authentication tools into one secure place.

**Highlights:** Push notification authentication, Time-based One-Time Passcode (TOTP) generation, Offline TOTP functionality, Consolidates multiple authentication tools, PIN and Touch ID protection for passcodes

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast on iPhone 14 Pro
- 👍 Facial recognition login

**What reviewers complain about**

- 🐛 Frequent crashes and issues
- 🔒 Unreliable authentication
- 👎 Difficult to use and set up
- 💤 Slow and laggy performance
- 🔒 Locks users out of accounts

**Reported bugs**

- QR code scanner doesn't work
- Can't log in with existing account
- Ping me feature frequently fails

**Requested features**

- Bring back old branding
- Add Apple Watch support
- Improve notification reliability


## Frequently asked questions

### Is LEx free?

LEx is free to download, with no in-app purchases.

### Is RapidIdentity App free?

RapidIdentity App is free to download, with no in-app purchases.

### Which has better reviews, LEx or RapidIdentity App?

RapidIdentity App is rated higher. LEx averages 1.0 out of 5 from 42 ratings, while RapidIdentity App averages 1.4 from 655 ratings.

### Do LEx or RapidIdentity App have ads?

Neither LEx nor RapidIdentity App shows ads.

### Which is updated more often, LEx or RapidIdentity App?

LEx ships an update every 3 months, and RapidIdentity App every 3 months. Most recently, LEx was updated on October 24, 2026 and RapidIdentity App on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*