# LEx vs Pet Cloud

The clearest difference is rating: Pet Cloud at 4.8 against LEx's 1.0. Pet Cloud also leads on update cadence (weekly vs every 3 months) and review sentiment (28% vs 0%). LEx's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (8.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pet Cloud holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: Pet Cloud has 9.8K ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 0% of LEx's written reviews are positive against 28% of Pet Cloud's.

LEx ships an update every 3 months, Pet Cloud weekly. The most recent releases landed on October 3, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | LEx | Pet Cloud |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (40 ratings)](https://appshunter.io/ios/app/lex-loudoun-express-request/id983037048/reviews) | **[4.8 (9.8K ratings)](https://appshunter.io/ios/app/pet-cloud/id1278520013/reviews)** |
| Number of ratings | 40 | **9.8K** |
| Positive reviews | 0.0% of reviews | **27.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Weekly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 24 MB | 81 MB |
| Requires iOS | **8.0** | 17.0 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [PublicStuff LLC](https://appshunter.io/developer/359891923) | [Figo Pet Insurance](https://appshunter.io/developer/1002677456) |

## What reviewers say

### LEx

[App page](https://appshunter.io/ios/app/lex-loudoun-express-request/id983037048)

Connect with county staff to get questions answered and problems solved. Submit inquiries 24/7, including photos, and track updates on existing requests. This app streamlines communication for residents seeking county services.

**Highlights:** Submit inquiries to county staff, 24/7 request submission, Attach photos to requests, Track updates on requests, Connect with staff for solutions

**Features:** macOS Compatibility

**In-app purchases:** none


### Pet Cloud

[App page](https://appshunter.io/ios/app/pet-cloud/id1278520013)

Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.

**Highlights:** Organized pet records and documents, Customizable reminders for appointments, Connect with local pet owners, Discover pet-friendly services, Integrated pet insurance management, 24/7 live vet access

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to submit claims
- 👍 User-friendly app
- 🤖 Helpful live vet chat
- 💰 Quick reimbursements

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🤖 Unreliable AI chat feature
- 🤖 Impersonal live vet chat
- 📱 Poor app performance and UX
- 💳 Misleading insurance coverage

**Reported bugs**

- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices

**Requested features**

- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions


## Frequently asked questions

### Is LEx free?

LEx is free to download, with no in-app purchases.

### Is Pet Cloud free?

Pet Cloud is free to download, with no in-app purchases.

### Which has better reviews, LEx or Pet Cloud?

Pet Cloud is rated higher. LEx averages 1.0 out of 5 from 40 ratings, while Pet Cloud averages 4.8 from 9.8K ratings.

### Do LEx or Pet Cloud have ads?

Neither LEx nor Pet Cloud shows ads.

### Which is updated more often, LEx or Pet Cloud?

LEx ships an update every 3 months, and Pet Cloud weekly. Most recently, LEx was updated on October 3, 2026 and Pet Cloud on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*