# Microsoft Authenticator vs E2E Service Guide

The clearest difference is rating: Microsoft Authenticator at 4.7 against E2E Service Guide's 1.4. Microsoft Authenticator also leads on ratings volume (722K vs 8) and chart position (#6 vs unranked). E2E Service Guide's advantage is iOS requirement (15.5 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Microsoft Authenticator holds the better App Store score, 4.7 against 1.4. That said, the two scores are not equally well evidenced: Microsoft Authenticator has 722K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 12% of Microsoft Authenticator's written reviews are positive against 0% of E2E Service Guide's.

Microsoft Authenticator ships an update every 3 weeks, E2E Service Guide fortnightly. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Microsoft Authenticator | E2E Service Guide |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (722K ratings)](https://appshunter.io/ios/app/microsoft-authenticator/id983156458/reviews)** | [1.4 (8 ratings)](https://appshunter.io/ios/app/e2e-service-guide/id6472705241/reviews) |
| Number of ratings | **722K** | 8 |
| Positive reviews | **11.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Free | Free |
| Best chart rank | **#6** | — |
| Size | 226 MB | 31 MB |
| Requires iOS | 17.0 | **15.5** |
| Devices | iPhone, iPad, Vision Pro | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Microsoft Corporation](https://appshunter.io/developer/298856275) | [Siemens Gamesa Renewable Energy](https://appshunter.io/developer/1516627322) |

## What reviewers say

### Microsoft Authenticator

[App page](https://appshunter.io/ios/app/microsoft-authenticator/id983156458)

**Currently charting:** #6 Top Free · Productivity, #24 Top Free (US App Store)

Securely sign into online accounts with multi-factor authentication, passwordless login, or password autofill. Manage multiple accounts, including non-Microsoft services, and access Microsoft products and services seamlessly.

**Highlights:** Multi-factor authentication (MFA), Passwordless sign-in, Password autofill, Support for non-Microsoft accounts, Account management for work/school, Cert-based authentication

**In-app purchases:** none

**What reviewers like**

- 🚀 Seamless authentication
- 🔒 Secure login process
- 👍 Convenient passwordless sign-in
- 🚀 Smooth app performance

**What reviewers complain about**

- 🐛 Broken Apple Watch functionality
- 🐛 Backup and restore issues
- 🐛 Confusing login flow
- 🐛 Accounts disappearing after phone change

**Reported bugs**

- Authenticator app getting locked and requiring Touch ID
- Notification failures and authentication issues
- Accounts not syncing properly between devices

**Requested features**

- Add search and sorting for accounts
- Improve Apple Watch integration
- Provide better backup and restore options
- Streamline login process


### E2E Service Guide

[App page](https://appshunter.io/ios/app/e2e-service-guide/id6472705241)

Manage your end-to-end workflows with this comprehensive service guide. Streamline operations and improve efficiency across your projects.

**Highlights:** End-to-end workflow management, Service guidance, Streamlined operations, Project efficiency

**In-app purchases:** none


## Frequently asked questions

### Is Microsoft Authenticator free?

Microsoft Authenticator is free to download, with no in-app purchases.

### Is E2E Service Guide free?

E2E Service Guide is free to download, with no in-app purchases.

### Which has better reviews, Microsoft Authenticator or E2E Service Guide?

Microsoft Authenticator is rated higher. Microsoft Authenticator averages 4.7 out of 5 from 722K ratings, while E2E Service Guide averages 1.4 from 8 ratings.

### Do Microsoft Authenticator or E2E Service Guide have ads?

Neither Microsoft Authenticator nor E2E Service Guide shows ads.

### Which is updated more often, Microsoft Authenticator or E2E Service Guide?

Microsoft Authenticator ships an update every 3 weeks, and E2E Service Guide fortnightly. Most recently, Microsoft Authenticator was updated on November 5, 2026 and E2E Service Guide on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*