# FrontApp vs Aircall

The clearest difference is rating: Aircall at 4.4 against FrontApp's 3.3. FrontApp's advantage is monetization model (ad-supported vs subscription) and device support (3 vs 1). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Aircall holds the better App Store score, 4.4 against 3.3. Both are backed by a comparable volume of ratings — 185 and 328 respectively. Written reviews point the same way: 34% of FrontApp's written reviews are positive against 36% of Aircall's.

FrontApp ships an update every 3 weeks, Aircall fortnightly. Both last shipped on September 28, 2026.

## The numbers

| Metric | FrontApp | Aircall |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (185 ratings)](https://appshunter.io/ios/app/frontapp/id983808769/reviews) | **[4.4 (328 ratings)](https://appshunter.io/ios/app/aircall/id1021338425/reviews)** |
| Number of ratings | 185 | **328** |
| Positive reviews | 34.5% of reviews | **35.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | **Ad-supported** | Subscription |
| Size | 80 MB | 89 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [FrontApp, Inc.](https://appshunter.io/developer/983808768) | [Aircall.io Inc.](https://appshunter.io/developer/1021337734) |

## What reviewers say

### FrontApp

[App page](https://appshunter.io/ios/app/frontapp/id983808769)

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

**Highlights:** Unified customer communication, Automated workflows, Real-time collaboration, Centralized message routing, Customer operations visibility, Team efficiency tools

**In-app purchases:** none

**What reviewers like**

- 👥 Excellent for shared team inboxes
- 🎯 Streamlined email collaboration
- ⚡ Desktop and web versions are solid
- 🔄 Useful commenting and tagging features
- 💬 Great for internal team communication

**What reviewers complain about**

- 🐢 Slow app performance and loading times
- 🐛 Frequent crashes and freezing
- 📱 Mobile app significantly behind desktop version
- 💰 Expensive pricing with unexpected increases
- 🔐 Login issues (Google and Microsoft auth)

**Reported bugs**

- App crashes frequently on launch and during use
- Emails fail to send or send blank messages
- Login redirects don't complete (Google auth)
- App freezes requiring phone restart
- Unable to mark emails as read

**Requested features**

- Dark mode for mobile app
- Ability to manage other users' status on mobile
- Calendar integration on mobile
- Push notifications for untagged emails
- Language filtering on mobile


### Aircall

[App page](https://appshunter.io/ios/app/aircall/id1021338425)

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

**Highlights:** Business phone numbers, Call recording and notes, SMS/MMS messaging, AI-driven call summaries, CRM and Helpdesk integrations, Mobile notifications, Call transfer and conferencing

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient mobile app
- 📞 Seamless desktop-mobile integration
- 📊 Helpful analytics and reporting
- 🤝 Good CRM integrations
- 💬 Reliable text messaging

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 📉 Unreliable call quality and connectivity
- 🕰️ Slow app performance and loading times
- 🔇 Missing key features like voicemail playback
- 💰 Overpriced compared to competitors

**Reported bugs**

- Calls frequently drop or fail to connect
- Text messages often delayed or not received
- Mobile app randomly logs users out
- Compatibility issues with newer iOS versions
- Inconsistent performance across different devices

**Requested features**

- Add ability to send and receive multimedia messages
- Improve mobile app stability and user experience
- Provide better customer support and issue resolution
- Introduce more customization and personalization options
- Enhance call management features like call transfer


## Frequently asked questions

### Is FrontApp free?

FrontApp is free to download, with no in-app purchases.

### Is Aircall free?

Aircall is free to download, with no in-app purchases.

### Which has better reviews, FrontApp or Aircall?

Aircall is rated higher. FrontApp averages 3.3 out of 5 from 185 ratings, while Aircall averages 4.4 from 328 ratings.

### Do FrontApp or Aircall have ads?

Neither FrontApp nor Aircall shows ads.

### Which is updated more often, FrontApp or Aircall?

FrontApp ships an update every 3 weeks, and Aircall fortnightly. Most recently, FrontApp was updated on September 28, 2026 and Aircall on September 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*