# FrontApp vs HubSpot

The clearest difference is rating: HubSpot at 4.7 against FrontApp's 3.3. HubSpot also leads on ratings volume (16K vs 185) and update cadence (weekly vs every 3 weeks). FrontApp's advantage is monetization model (ad-supported vs freemium) and iOS requirement (15.6 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HubSpot holds the better App Store score, 4.7 against 3.3. That said, the two scores are not equally well evidenced: HubSpot has 16K ratings behind it against 185, so its average is the more settled of the two. Written reviews point the same way: 35% of FrontApp's written reviews are positive against 46% of HubSpot's.

FrontApp ships an update every 3 weeks, HubSpot weekly. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | FrontApp | HubSpot |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (185 ratings)](https://appshunter.io/ios/app/frontapp/id983808769/reviews) | **[4.7 (16K ratings)](https://appshunter.io/ios/app/hubspot/id1107711722/reviews)** |
| Number of ratings | 185 | **16K** |
| Positive reviews | 34.8% of reviews | **45.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Weekly** |
| Monetization | **Ad-supported** | Freemium |
| Size | 80 MB | 166 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [FrontApp, Inc.](https://appshunter.io/developer/983808768) | [HubSpot, Inc.](https://appshunter.io/developer/380033836) |

## What reviewers say

### FrontApp

[App page](https://appshunter.io/ios/app/frontapp/id983808769)

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

**Highlights:** Unified customer communication, Automated workflows, Real-time collaboration, Centralized message routing, Customer operations visibility, Team efficiency tools

**In-app purchases:** none

**What reviewers like**

- 👥 Excellent for shared team inboxes
- 🎯 Streamlined email collaboration
- ⚡ Desktop and web versions are solid
- 🔄 Useful commenting and tagging features
- 💬 Great for internal team communication

**What reviewers complain about**

- 🐢 Slow app performance and loading times
- 🐛 Frequent crashes and freezing
- 📱 Mobile app significantly behind desktop version
- 💰 Expensive pricing with unexpected increases
- 🔐 Login issues (Google and Microsoft auth)

**Reported bugs**

- App crashes frequently on launch and during use
- Emails fail to send or send blank messages
- Login redirects don't complete (Google auth)
- App freezes requiring phone restart
- Unable to mark emails as read

**Requested features**

- Dark mode for mobile app
- Ability to manage other users' status on mobile
- Calendar integration on mobile
- Push notifications for untagged emails
- Language filtering on mobile


### HubSpot

[App page](https://appshunter.io/ios/app/hubspot/id1107711722)

This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.

**Highlights:** AI-powered CRM platform, Unified customer view, Actionable insights, Draft communications, Deal closing tools, Mobile accessibility

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Simple to use
- 🚀 Ease of use
- 🚀 Intuitive user interface
- 🚀 Streamlined workflow
- 👍 Great business tool

**What reviewers complain about**

- 🐛 Buggy app with crashes
- 🐛 Unreliable search function
- 🔒 Lack of security features
- 🔒 No biometric or PIN protection
- 👎 Limited functionality compared to desktop

**Reported bugs**

- Conversations tab not working
- Notifications not showing up
- Inability to log in on mobile
- Data loss and account deletion issues

**Requested features**

- Ability to attach files to emails
- More customization options
- Better integration with other tools
- Improved mobile optimization
- Access to service tickets and support


## Frequently asked questions

### Is FrontApp free?

FrontApp is free to download, with no in-app purchases.

### Is HubSpot free?

HubSpot is free to download, with no in-app purchases.

### Which has better reviews, FrontApp or HubSpot?

HubSpot is rated higher. FrontApp averages 3.3 out of 5 from 185 ratings, while HubSpot averages 4.7 from 16K ratings.

### Do FrontApp or HubSpot have ads?

Neither FrontApp nor HubSpot shows ads.

### Which is updated more often, FrontApp or HubSpot?

FrontApp ships an update every 3 weeks, and HubSpot weekly. Most recently, FrontApp was updated on September 23, 2026 and HubSpot on September 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*