# FrontApp vs Gong.io

The clearest difference is rating: Gong.io at 3.9 against FrontApp's 3.3. Gong.io also leads on review sentiment (60% vs 34%). FrontApp's advantage is monetization model (ad-supported vs freemium) and iOS requirement (15.6 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Gong.io holds the better App Store score, 3.9 against 3.3. Both are backed by a comparable volume of ratings — 199 and 113 respectively. Written reviews point the same way: 34% of FrontApp's written reviews are positive against 60% of Gong.io's.

FrontApp ships an update every 3 weeks, Gong.io every 11 days. The most recent releases landed on October 18, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | FrontApp | Gong.io |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (199 ratings)](https://appshunter.io/ios/app/frontapp/id983808769/reviews) | **[3.9 (113 ratings)](https://appshunter.io/ios/app/gongio/id1289289459/reviews)** |
| Number of ratings | **199** | 113 |
| Positive reviews | 34.5% of reviews | **60.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 11 days** |
| Monetization | **Ad-supported** | Freemium |
| Size | 78 MB | 57 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [FrontApp, Inc.](https://appshunter.io/developer/983808768) | [Gong.io](https://appshunter.io/developer/1289289458) |

## What reviewers say

### FrontApp

[App page](https://appshunter.io/ios/app/frontapp/id983808769)

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

**Highlights:** Unified customer communication, Automated workflows, Real-time collaboration, Centralized message routing, Customer operations visibility, Team efficiency tools

**In-app purchases:** none

**What reviewers like**

- 👥 Excellent for shared team inboxes
- 🎯 Streamlined email collaboration
- ⚡ Desktop and web versions are solid
- 🔄 Useful commenting and tagging features
- 💬 Great for internal team communication

**What reviewers complain about**

- 🐢 Slow app performance and loading times
- 🐛 Frequent crashes and freezing
- 📱 Mobile app significantly behind desktop version
- 💰 Expensive pricing with unexpected increases
- 🔐 Login issues (Google and Microsoft auth)

**Reported bugs**

- App crashes frequently on launch and during use
- Emails fail to send or send blank messages
- Login redirects don't complete (Google auth)
- App freezes requiring phone restart
- Unable to mark emails as read

**Requested features**

- Dark mode for mobile app
- Ability to manage other users' status on mobile
- Calendar integration on mobile
- Push notifications for untagged emails
- Language filtering on mobile


### Gong.io

[App page](https://appshunter.io/ios/app/gongio/id1289289459)

Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.

**Highlights:** Deal tracking and status visibility, Offline call access and playback, Call sharing via messaging apps, Real-time deal notifications, Mobile meeting recording, Actionable deal recommendations

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great for on-the-go listening
- 💡 Useful for coaching and feedback
- 🚀 Efficient call review
- 👍 Easy to use
- 💡 AI-powered insights

**What reviewers complain about**

- 🐛 Missing key web features
- 🐛 Limited app functionality
- 🐛 Poor user experience
- 🐛 Offline review is audio only
- 🐛 Comments are lost

**Reported bugs**

- App doesn't allow copy paste on iOS
- Old email saved after deleting app
- Comments entered are lost
- Cannot login or create new account
- App crashes on opening

**Requested features**

- Copy paste functionality on iOS app
- Ability to update fields on the app
- Offline video review
- Dark mode
- Landscape mode for iPad


## Frequently asked questions

### Is FrontApp free?

FrontApp is free to download, with no in-app purchases.

### Is Gong.io free?

Gong.io is free to download, with no in-app purchases.

### Which has better reviews, FrontApp or Gong.io?

Gong.io is rated higher. FrontApp averages 3.3 out of 5 from 199 ratings, while Gong.io averages 3.9 from 113 ratings.

### Do FrontApp or Gong.io have ads?

Neither FrontApp nor Gong.io shows ads.

### Which is updated more often, FrontApp or Gong.io?

FrontApp ships an update every 3 weeks, and Gong.io every 11 days. Most recently, FrontApp was updated on October 18, 2026 and Gong.io on October 14, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*