# FrontApp vs Justworks

The clearest difference is rating: Justworks at 4.8 against FrontApp's 3.3. Justworks also leads on ratings volume (5.2K vs 199) and monetization model (free vs ad-supported). FrontApp's advantage is review sentiment (34% vs 25%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Justworks holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: Justworks has 5.2K ratings behind it against 199, so its average is the more settled of the two. Written reviews complicate that: 34% of FrontApp's written reviews are positive against 25% of Justworks's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 10, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | FrontApp | Justworks |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (199 ratings)](https://appshunter.io/ios/app/frontapp/id983808769/reviews) | **[4.8 (5.2K ratings)](https://appshunter.io/ios/app/justworks/id1485245462/reviews)** |
| Number of ratings | 199 | **5.2K** |
| Positive reviews | **34.5% of reviews** | 25.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Ad-supported | **Free** |
| Size | 78 MB | 69 MB |
| Requires iOS | **15.6** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [FrontApp, Inc.](https://appshunter.io/developer/983808768) | [Justworks](https://appshunter.io/developer/1059621725) |

## What reviewers say

### FrontApp

[App page](https://appshunter.io/ios/app/frontapp/id983808769)

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

**Highlights:** Unified customer communication, Automated workflows, Real-time collaboration, Centralized message routing, Customer operations visibility, Team efficiency tools

**In-app purchases:** none

**What reviewers like**

- 👥 Excellent for shared team inboxes
- 🎯 Streamlined email collaboration
- ⚡ Desktop and web versions are solid
- 🔄 Useful commenting and tagging features
- 💬 Great for internal team communication

**What reviewers complain about**

- 🐢 Slow app performance and loading times
- 🐛 Frequent crashes and freezing
- 📱 Mobile app significantly behind desktop version
- 💰 Expensive pricing with unexpected increases
- 🔐 Login issues (Google and Microsoft auth)

**Reported bugs**

- App crashes frequently on launch and during use
- Emails fail to send or send blank messages
- Login redirects don't complete (Google auth)
- App freezes requiring phone restart
- Unable to mark emails as read

**Requested features**

- Dark mode for mobile app
- Ability to manage other users' status on mobile
- Calendar integration on mobile
- Push notifications for untagged emails
- Language filtering on mobile


### Justworks

[App page](https://appshunter.io/ios/app/justworks/id1485245462)

Access essential HR information like paystubs, benefits, and time off requests directly from your mobile device. Manage time tracking, submit expenses, and stay updated with company events and contacts. Requires an active employer account.

**Highlights:** View paystubs and earnings, Access insurance information, Request and manage time off, Submit expense reimbursements, Track work hours and manage timecards, View company calendar and directory

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Smooth and user-friendly
- 💡 Helpful for accessing important information
- 🔒 Secure and reliable

**What reviewers complain about**

- 🐛 Notification issues (not clearing, misleading)
- 🔒 Frequent re-authentication required
- ⚠️ Limited functionality compared to website
- 🕰️ Lack of key features (calendar, time management)

**Reported bugs**

- Data not loading
- Hanging up/restarting required
- Notification issues

**Requested features**

- Add company calendar
- Integrate 401k management
- Improve notification system
- Expand admin/manager functionality


## Frequently asked questions

### Is FrontApp free?

FrontApp is free to download, with no in-app purchases.

### Is Justworks free?

Justworks is free to download, with no in-app purchases.

### Which has better reviews, FrontApp or Justworks?

Justworks is rated higher. FrontApp averages 3.3 out of 5 from 199 ratings, while Justworks averages 4.8 from 5.2K ratings.

### Do FrontApp or Justworks have ads?

Neither FrontApp nor Justworks shows ads.

### Which is updated more often, FrontApp or Justworks?

FrontApp ships an update every 3 weeks, and Justworks every 3 weeks. Most recently, FrontApp was updated on October 10, 2026 and Justworks on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*