# FrontApp vs Conversational Cloud

The clearest difference is rating: Conversational Cloud at 4.3 against FrontApp's 3.3. Conversational Cloud also leads on monetization model (free vs ad-supported). FrontApp's advantage is review sentiment (34% vs 5%) and ratings volume (199 vs 6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Conversational Cloud holds the better App Store score, 4.3 against 3.3. That said, the two scores are not equally well evidenced: FrontApp has 199 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 34% of FrontApp's written reviews are positive against 5% of Conversational Cloud's, so the app with the better star average is not the one people write more warmly about.

FrontApp ships an update every 3 weeks, Conversational Cloud every 5 weeks. The most recent releases landed on October 10, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | FrontApp | Conversational Cloud |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (199 ratings)](https://appshunter.io/ios/app/frontapp/id983808769/reviews) | **[4.3 (6 ratings)](https://appshunter.io/ios/app/conversational-cloud/id1533849048/reviews)** |
| Number of ratings | **199** | 6 |
| Positive reviews | **34.5% of reviews** | 4.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 weeks |
| Monetization | Ad-supported | **Free** |
| Size | 78 MB | 46 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FrontApp, Inc.](https://appshunter.io/developer/983808768) | [LivePerson inc.](https://appshunter.io/developer/371277911) |

## What reviewers say

### FrontApp

[App page](https://appshunter.io/ios/app/frontapp/id983808769)

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

**Highlights:** Unified customer communication, Automated workflows, Real-time collaboration, Centralized message routing, Customer operations visibility, Team efficiency tools

**In-app purchases:** none

**What reviewers like**

- 👥 Excellent for shared team inboxes
- 🎯 Streamlined email collaboration
- ⚡ Desktop and web versions are solid
- 🔄 Useful commenting and tagging features
- 💬 Great for internal team communication

**What reviewers complain about**

- 🐢 Slow app performance and loading times
- 🐛 Frequent crashes and freezing
- 📱 Mobile app significantly behind desktop version
- 💰 Expensive pricing with unexpected increases
- 🔐 Login issues (Google and Microsoft auth)

**Reported bugs**

- App crashes frequently on launch and during use
- Emails fail to send or send blank messages
- Login redirects don't complete (Google auth)
- App freezes requiring phone restart
- Unable to mark emails as read

**Requested features**

- Dark mode for mobile app
- Ability to manage other users' status on mobile
- Calendar integration on mobile
- Push notifications for untagged emails
- Language filtering on mobile


### Conversational Cloud

[App page](https://appshunter.io/ios/app/conversational-cloud/id1533849048)

Engage with consumers in real-time messaging from any location. Receive instant notifications for new connections and manage your assigned conversations on the go. This app seamlessly integrates with the Conversation Cloud Agent Workspace.

**Highlights:** Real-time consumer messaging, Push notifications for new connections, Manage assigned agent conversations, Control agent availability, Seamless web platform integration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is FrontApp free?

FrontApp is free to download, with no in-app purchases.

### Is Conversational Cloud free?

Conversational Cloud is free to download, with no in-app purchases.

### Which has better reviews, FrontApp or Conversational Cloud?

Conversational Cloud is rated higher. FrontApp averages 3.3 out of 5 from 199 ratings, while Conversational Cloud averages 4.3 from 6 ratings.

### Do FrontApp or Conversational Cloud have ads?

Neither FrontApp nor Conversational Cloud shows ads.

### Which is updated more often, FrontApp or Conversational Cloud?

FrontApp ships an update every 3 weeks, and Conversational Cloud every 5 weeks. Most recently, FrontApp was updated on October 10, 2026 and Conversational Cloud on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*