# Teamwork Desk vs HelpCrunch Inbox

The clearest difference is rating: HelpCrunch Inbox at 5.0 against Teamwork Desk's 2.0. HelpCrunch Inbox also leads on review sentiment (33% vs 14%). Teamwork Desk's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpCrunch Inbox holds the better App Store score, 5.0 against 2.0. That said, the two scores are not equally well evidenced: Teamwork Desk has 20 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 14% of Teamwork Desk's written reviews are positive against 33% of HelpCrunch Inbox's.

Teamwork Desk ships an update every 2 months, HelpCrunch Inbox every 3 months. The most recent releases landed on June 11, 2026 and June 5, 2026 respectively.

## The numbers

| Metric | Teamwork Desk | HelpCrunch Inbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (20 ratings)](https://appshunter.io/ios/app/teamwork-desk/id984925768/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/helpcrunch-inbox/id1499873238/reviews)** |
| Number of ratings | **20** | 2 |
| Positive reviews | 13.8% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | **Free** | Ad-supported |
| Size | 2 MB | 20 MB |
| Requires iOS | **13.0** | 17.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Teamwork Crew Limited](https://appshunter.io/developer/568766324) | [HelpCrunch Corporation](https://appshunter.io/developer/1305324551) |

## What reviewers say

### Teamwork Desk

[App page](https://appshunter.io/ios/app/teamwork-desk/id984925768)

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

**Highlights:** Full help desk dashboard access, Create and reply to tickets, Bulk ticket updates, Add private team notes, Generate time logs, Manage agents and customers

**In-app purchases:** none


### HelpCrunch Inbox

[App page](https://appshunter.io/ios/app/helpcrunch-inbox/id1499873238)

This business tool allows for on-the-go customer communication, lead capture, and proactive marketing. It facilitates team assignments for chats, contact management, and email follow-ups, ensuring speedy and delightful customer service.

**Highlights:** On-the-go customer chat, Proactive lead capture, Team chat assignment, Email follow-ups from chat, Conversation status assignment, Customer online status visibility, Customizable notifications

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Teamwork Desk free?

Teamwork Desk is free to download, with no in-app purchases.

### Is HelpCrunch Inbox free?

HelpCrunch Inbox is free to download, with no in-app purchases.

### Which has better reviews, Teamwork Desk or HelpCrunch Inbox?

HelpCrunch Inbox is rated higher. Teamwork Desk averages 2.0 out of 5 from 20 ratings, while HelpCrunch Inbox averages 5.0 from 2 ratings.

### Do Teamwork Desk or HelpCrunch Inbox have ads?

HelpCrunch Inbox shows ads; Teamwork Desk does not.

### Which is updated more often, Teamwork Desk or HelpCrunch Inbox?

Teamwork Desk ships an update every 2 months, and HelpCrunch Inbox every 3 months. Most recently, Teamwork Desk was updated on June 11, 2026 and HelpCrunch Inbox on June 5, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*