# Teamwork Desk vs Help Desk+

The clearest difference is rating: Help Desk+ at 5.0 against Teamwork Desk's 2.0. Help Desk+ also leads on update cadence (every 3 weeks vs every 2 months). Teamwork Desk's advantage is in-app purchases (none vs 3) and ratings volume (20 vs 3). On price, ads and device support there is nothing between them.

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. Teamwork Desk asks for nothing beyond the download.

Help Desk+ holds the better App Store score, 5.0 against 2.0. That said, the two scores are not equally well evidenced: Teamwork Desk has 20 ratings behind it against 3, so its average is the more settled of the two.

Teamwork Desk ships an update every 2 months, Help Desk+ every 3 weeks. The most recent releases landed on June 11, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | Teamwork Desk | Help Desk+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (20 ratings)](https://appshunter.io/ios/app/teamwork-desk/id984925768/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/help-desk-plus/id1574984413/reviews)** |
| Number of ratings | **20** | 3 |
| Positive reviews | 13.8% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 2 MB | 67 MB |
| Requires iOS | **13.0** | 15.6 |
| Devices | iPhone, iPad, iPod | **iPhone, iPad, iPod, Mac** |
| Age rating | 4+ | 4+ |
| Developer | [Teamwork Crew Limited](https://appshunter.io/developer/568766324) | [Starkode Limited Company](https://appshunter.io/developer/874698946) |

## What reviewers say

### Teamwork Desk

[App page](https://appshunter.io/ios/app/teamwork-desk/id984925768)

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

**Highlights:** Full help desk dashboard access, Create and reply to tickets, Bulk ticket updates, Add private team notes, Generate time logs, Manage agents and customers

**In-app purchases:** none


### Help Desk+

[App page](https://appshunter.io/ios/app/help-desk-plus/id1574984413)

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

**Highlights:** Create service tickets and change requests, Multi-user collaboration, Customizable attributes and reports, User management and role assignment, Branch management for different locations, Face ID for secure access

**Features:** Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Single User | $7.99 | per month |
| 3 Users | $19.49 | per month |
| 6 Users | $34.99 | per month |


## Frequently asked questions

### Is Teamwork Desk free?

Teamwork Desk is free to download, with no in-app purchases.

### Is Help Desk+ free?

Help Desk+ is free to download, with in-app purchases available.

### Which has better reviews, Teamwork Desk or Help Desk+?

Help Desk+ is rated higher. Teamwork Desk averages 2.0 out of 5 from 20 ratings, while Help Desk+ averages 5.0 from 3 ratings.

### Do Teamwork Desk or Help Desk+ have ads?

Neither Teamwork Desk nor Help Desk+ shows ads.

### Which is updated more often, Teamwork Desk or Help Desk+?

Teamwork Desk ships an update every 2 months, and Help Desk+ every 3 weeks. Most recently, Teamwork Desk was updated on June 11, 2026 and Help Desk+ on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*