# Teamwork Desk vs WebexOne

The clearest difference is rating: WebexOne at 4.9 against Teamwork Desk's 2.0. WebexOne also leads on ratings volume (138 vs 20). Teamwork Desk's advantage is update cadence (every 2 months vs every 5 months) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

WebexOne holds the better App Store score, 4.9 against 2.0. That said, the two scores are not equally well evidenced: WebexOne has 138 ratings behind it against 20, so its average is the more settled of the two.

Teamwork Desk ships an update every 2 months, WebexOne every 5 months. The most recent releases landed on October 13, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | Teamwork Desk | WebexOne |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (20 ratings)](https://appshunter.io/ios/app/teamwork-desk/id984925768/reviews) | **[4.9 (138 ratings)](https://appshunter.io/ios/app/webexone/id1585211079/reviews)** |
| Number of ratings | 20 | **138** |
| Positive reviews | 13.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 2 MB | 94 MB |
| Requires iOS | **13.0** | 17 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Teamwork Crew Limited](https://appshunter.io/developer/568766324) | [Cisco](https://appshunter.io/developer/298844389) |

## What reviewers say

### Teamwork Desk

[App page](https://appshunter.io/ios/app/teamwork-desk/id984925768)

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

**Highlights:** Full help desk dashboard access, Create and reply to tickets, Bulk ticket updates, Add private team notes, Generate time logs, Manage agents and customers

**In-app purchases:** none


### WebexOne

[App page](https://appshunter.io/ios/app/webexone/id1585211079)

Explore the latest Webex product innovations, including Hybrid Work and Customer Experience. Connect with guest speakers, attend learning sessions, and network with industry professionals. Personalize your schedule, engage in leaderboards, and access live streams.

**Highlights:** Product innovation deep-dives, Guest speaker sessions, Networking opportunities, Personalized agenda, Leaderboard engagement, Live stream access

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Teamwork Desk free?

Teamwork Desk is free to download, with no in-app purchases.

### Is WebexOne free?

WebexOne is free to download, with no in-app purchases.

### Which has better reviews, Teamwork Desk or WebexOne?

WebexOne is rated higher. Teamwork Desk averages 2.0 out of 5 from 20 ratings, while WebexOne averages 4.9 from 138 ratings.

### Do Teamwork Desk or WebexOne have ads?

Neither Teamwork Desk nor WebexOne shows ads.

### Which is updated more often, Teamwork Desk or WebexOne?

Teamwork Desk ships an update every 2 months, and WebexOne every 5 months. Most recently, Teamwork Desk was updated on October 13, 2026 and WebexOne on October 21, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*