# The Customer Factor vs Homebase360

The clearest difference is rating: Homebase360 at 4.7 against The Customer Factor's 3.5. Homebase360 also leads on ratings volume (226 vs 71). The Customer Factor's advantage is in-app purchases (none vs 3) and device support (3 vs 1). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Homebase360 sells 3 in-app purchases, starting at $99.99 per month. The Customer Factor asks for nothing beyond the download.

Homebase360 holds the better App Store score, 4.7 against 3.5. Both are backed by a comparable volume of ratings — 71 and 226 respectively. Written reviews point the same way: 48% of The Customer Factor's written reviews are positive against 50% of Homebase360's.

The Customer Factor ships an update every 3 weeks, Homebase360 every 11 days. The most recent releases landed on September 19, 2026 and September 28, 2026 respectively.

## The numbers

| Metric | The Customer Factor | Homebase360 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.5 (71 ratings)](https://appshunter.io/ios/app/the-customer-factor/id985149081/reviews) | **[4.7 (226 ratings)](https://appshunter.io/ios/app/homebase360/id6467654086/reviews)** |
| Number of ratings | 71 | **226** |
| Positive reviews | 48.5% of reviews | **50.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 11 days** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 107 MB | 196 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [The Customer Factor LLC](https://appshunter.io/developer/985149080) | [Decesare Consulting LLC](https://appshunter.io/developer/1681993470) |

## What reviewers say

### The Customer Factor

[App page](https://appshunter.io/ios/app/the-customer-factor/id985149081)

Manage appointments, estimates, and invoices with ease. Navigate between jobs using integrated map services. Capture signatures, photos, and process payments directly within the app.

**Highlights:** Appointment scheduling and editing, Integrated map navigation, Estimate and invoice creation, Signature capture, Photo upload and capture, Credit card processing, Time tracking and clock in/out

**Features:** Vision Pro support

**In-app purchases:** none


### Homebase360

[App page](https://appshunter.io/ios/app/homebase360/id6467654086)

This app streamlines operations for home service businesses. It offers tools for scheduling, communication, payment processing, and automated review requests. Gain insights with business reporting and manage territories effectively.

**Highlights:** Appointment scheduling, Team and client messaging, Credit card payment processing, Automated review requests, Business performance reporting, Professional invoicing, Territory mapping

**Features:** Apple Wallet

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Starter | $99.99 | per month |
| Growing | $149.99 | per month |
| Enterprise | $269.99 | per month |


## Frequently asked questions

### Is The Customer Factor free?

The Customer Factor is free to download, with no in-app purchases.

### Is Homebase360 free?

Homebase360 is free to download, with in-app purchases available.

### Which has better reviews, The Customer Factor or Homebase360?

Homebase360 is rated higher. The Customer Factor averages 3.5 out of 5 from 71 ratings, while Homebase360 averages 4.7 from 226 ratings.

### Do The Customer Factor or Homebase360 have ads?

Neither The Customer Factor nor Homebase360 shows ads.

### Which is updated more often, The Customer Factor or Homebase360?

The Customer Factor ships an update every 3 weeks, and Homebase360 every 11 days. Most recently, The Customer Factor was updated on September 19, 2026 and Homebase360 on September 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*