# The Customer Factor vs Workflow CRM

The clearest difference is review sentiment: Workflow CRM at 100% against The Customer Factor's 48%. Workflow CRM also leads on rating (5.0 vs 3.5) and iOS requirement (13.0 vs 15.0). The Customer Factor's advantage is ratings volume (71 vs 2) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Workflow CRM holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: The Customer Factor has 71 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 48% of The Customer Factor's written reviews are positive against 100% of Workflow CRM's.

The Customer Factor ships an update every 3 weeks, Workflow CRM every 2 months. The most recent releases landed on September 19, 2026 and July 17, 2026 respectively.

## The numbers

| Metric | The Customer Factor | Workflow CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.5 (71 ratings)](https://appshunter.io/ios/app/the-customer-factor/id985149081/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/workflow-crm/id6736632242/reviews)** |
| Number of ratings | **71** | 2 |
| Positive reviews | 48.5% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 107 MB | 6 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [The Customer Factor LLC](https://appshunter.io/developer/985149080) | [Workflow Limited Liability Company](https://appshunter.io/developer/1772765198) |

## What reviewers say

### The Customer Factor

[App page](https://appshunter.io/ios/app/the-customer-factor/id985149081)

Manage appointments, estimates, and invoices with ease. Navigate between jobs using integrated map services. Capture signatures, photos, and process payments directly within the app.

**Highlights:** Appointment scheduling and editing, Integrated map navigation, Estimate and invoice creation, Signature capture, Photo upload and capture, Credit card processing, Time tracking and clock in/out

**Features:** Vision Pro support

**In-app purchases:** none


### Workflow CRM

[App page](https://appshunter.io/ios/app/workflow-crm/id6736632242)

Streamline your business operations by consolidating customer management, estimates, and job scheduling into a single, intuitive application. Eliminate the need for scattered spreadsheets and notes.

**Highlights:** Customer base management, Estimate creation, Job scheduling, All-in-one business tool, Easy to use interface

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is The Customer Factor free?

The Customer Factor is free to download, with no in-app purchases.

### Is Workflow CRM free?

Workflow CRM is free to download, with no in-app purchases.

### Which has better reviews, The Customer Factor or Workflow CRM?

Workflow CRM is rated higher. The Customer Factor averages 3.5 out of 5 from 71 ratings, while Workflow CRM averages 5.0 from 2 ratings.

### Do The Customer Factor or Workflow CRM have ads?

Neither The Customer Factor nor Workflow CRM shows ads.

### Which is updated more often, The Customer Factor or Workflow CRM?

The Customer Factor ships an update every 3 weeks, and Workflow CRM every 2 months. Most recently, The Customer Factor was updated on September 19, 2026 and Workflow CRM on July 17, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*