# SAP Cloud for Customer vs Crown Service Request

The clearest difference is rating: Crown Service Request at 4.6 against SAP Cloud for Customer's 2.2. Crown Service Request also leads on review sentiment (43% vs 18%). SAP Cloud for Customer's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Crown Service Request holds the better App Store score, 4.6 against 2.2. That said, the two scores are not equally well evidenced: SAP Cloud for Customer has 93 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 18% of SAP Cloud for Customer's written reviews are positive against 43% of Crown Service Request's.

SAP Cloud for Customer ships an update every 5 weeks, Crown Service Request every 2 months. The most recent releases landed on September 27, 2026 and June 1, 2026 respectively.

## The numbers

| Metric | SAP Cloud for Customer | Crown Service Request |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (93 ratings)](https://appshunter.io/ios/app/sap-cloud-for-customer/id985812159/reviews) | **[4.6 (16 ratings)](https://appshunter.io/ios/app/crown-service-request/id1069487330/reviews)** |
| Number of ratings | **93** | 16 |
| Positive reviews | 18.1% of reviews | **42.9% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 5 weeks** | Every 2 months |
| Monetization | **Free** | Ad-supported |
| Size | 94 MB | 10 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [SAP SE](https://appshunter.io/developer/391959547) | [Crown Equipment Corporation](https://appshunter.io/developer/1038569810) |

## What reviewers say

### SAP Cloud for Customer

[App page](https://appshunter.io/ios/app/sap-cloud-for-customer/id985812159)

Access customer data and manage sales activities on the go. Enables field service technicians with offline capabilities for work orders, time sheets, and analytics. Facilitates collaboration and informed decision-making for sales teams.

**Highlights:** Real-time customer data access, Sales collaboration and communication, Field service execution (online/offline), Work order and time sheet management, Lead to opportunity conversion, Access to analytics, Offline support

**In-app purchases:** none


### Crown Service Request

[App page](https://appshunter.io/ios/app/crown-service-request/id1069487330)

Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.

**Highlights:** Service request initiation, Equipment rental, Real-time push notifications, Local dealer locator, Fleet uptime management

**In-app purchases:** none


## Frequently asked questions

### Is SAP Cloud for Customer free?

SAP Cloud for Customer is free to download, with no in-app purchases.

### Is Crown Service Request free?

Crown Service Request is free to download, with no in-app purchases.

### Which has better reviews, SAP Cloud for Customer or Crown Service Request?

Crown Service Request is rated higher. SAP Cloud for Customer averages 2.2 out of 5 from 93 ratings, while Crown Service Request averages 4.6 from 16 ratings.

### Do SAP Cloud for Customer or Crown Service Request have ads?

Crown Service Request shows ads; SAP Cloud for Customer does not.

### Which is updated more often, SAP Cloud for Customer or Crown Service Request?

SAP Cloud for Customer ships an update every 5 weeks, and Crown Service Request every 2 months. Most recently, SAP Cloud for Customer was updated on September 27, 2026 and Crown Service Request on June 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*