# SAP Cloud for Customer vs IB 360

The clearest difference is rating: IB 360 at 5.0 against SAP Cloud for Customer's 2.2. IB 360 also leads on iOS requirement (11.0 vs 15.6). SAP Cloud for Customer's advantage is ratings volume (93 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IB 360 holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: SAP Cloud for Customer has 93 ratings behind it against 2, so its average is the more settled of the two.

SAP Cloud for Customer ships an update every 5 weeks, IB 360 every 6 weeks. The most recent releases landed on October 13, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | SAP Cloud for Customer | IB 360 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (93 ratings)](https://appshunter.io/ios/app/sap-cloud-for-customer/id985812159/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/ib-360/id1581363495/reviews)** |
| Number of ratings | **93** | 2 |
| Positive reviews | 18.1% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 94 MB | 40 MB |
| Requires iOS | 15.6 | **11.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [SAP SE](https://appshunter.io/developer/391959547) | [Entytle India Private Limited](https://appshunter.io/developer/1581363497) |

## What reviewers say

### SAP Cloud for Customer

[App page](https://appshunter.io/ios/app/sap-cloud-for-customer/id985812159)

Access customer data and manage sales activities on the go. Enables field service technicians with offline capabilities for work orders, time sheets, and analytics. Facilitates collaboration and informed decision-making for sales teams.

**Highlights:** Real-time customer data access, Sales collaboration and communication, Field service execution (online/offline), Work order and time sheet management, Lead to opportunity conversion, Access to analytics, Offline support

**In-app purchases:** none


### IB 360

[App page](https://appshunter.io/ios/app/ib-360/id1581363495)

Manage your industrial installed base data on the go. Access customer insights, asset details, and contact information instantly. Optimize your sales and service efforts with location-aware features and powerful search.

**Highlights:** Installed base management, Context-aware insights, Customer 360 view, Location-aware trip planning, Universal search, Contact management

**In-app purchases:** none


## Frequently asked questions

### Is SAP Cloud for Customer free?

SAP Cloud for Customer is free to download, with no in-app purchases.

### Is IB 360 free?

IB 360 is free to download, with no in-app purchases.

### Which has better reviews, SAP Cloud for Customer or IB 360?

IB 360 is rated higher. SAP Cloud for Customer averages 2.2 out of 5 from 93 ratings, while IB 360 averages 5.0 from 2 ratings.

### Do SAP Cloud for Customer or IB 360 have ads?

Neither SAP Cloud for Customer nor IB 360 shows ads.

### Which is updated more often, SAP Cloud for Customer or IB 360?

SAP Cloud for Customer ships an update every 5 weeks, and IB 360 every 6 weeks. Most recently, SAP Cloud for Customer was updated on October 13, 2026 and IB 360 on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*