# ASSA ABLOY Customer Support vs AAES installation

The clearest difference is update cadence: ASSA ABLOY Customer Support at every 2 months against AAES installation's every 4 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ASSA ABLOY Customer Support ships an update every 2 months, AAES installation every 4 months. The most recent releases landed on June 4, 2026 and January 25, 2026 respectively.

## The numbers

| Metric | ASSA ABLOY Customer Support | AAES installation |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (20 ratings)](https://appshunter.io/ios/app/assa-abloy-customer-support/id990600264/reviews)** | — |
| Number of ratings | **20** | — |
| Positive reviews | 66.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Free | — |
| Size | 40 MB | 13 MB |
| Requires iOS | **11.0** | 12.4 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [SARGENT MANUFACTURING COMPANY](https://appshunter.io/developer/886663816) | [ASSA ABLOY Entrance Systems Sweden AB](https://appshunter.io/developer/820796902) |

## What reviewers say

### ASSA ABLOY Customer Support

[App page](https://appshunter.io/ios/app/assa-abloy-customer-support/id990600264)

Connect with technical support representatives through real-time video streaming. Share your screen and annotate over the video to get assistance with product issues. Access customer service departments for help.

**Highlights:** Real-time video streaming, Screen sharing, Video annotation, Direct access to support departments, Customer service assistance

**Features:** macOS Compatibility

**In-app purchases:** none


### AAES installation

[App page](https://appshunter.io/ios/app/aaes-installation/id1450626176)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ASSA ABLOY Customer Support free?

ASSA ABLOY Customer Support is free to download, with no in-app purchases.

### Is AAES installation free?

AAES installation is free to download, with no in-app purchases.

### Do ASSA ABLOY Customer Support or AAES installation have ads?

Neither ASSA ABLOY Customer Support nor AAES installation shows ads.

### Which is updated more often, ASSA ABLOY Customer Support or AAES installation?

ASSA ABLOY Customer Support ships an update every 2 months, and AAES installation every 4 months. Most recently, ASSA ABLOY Customer Support was updated on June 4, 2026 and AAES installation on January 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*