# ASSA ABLOY Customer Support vs Paxton Installer

The clearest difference is rating: Paxton Installer at 4.8 against ASSA ABLOY Customer Support's 4.2. Paxton Installer also leads on review sentiment (100% vs 67%). ASSA ABLOY Customer Support's advantage is iOS requirement (11.0 vs 15.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Paxton Installer holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 21 and 54 respectively. Written reviews point the same way: 67% of ASSA ABLOY Customer Support's written reviews are positive against 100% of Paxton Installer's.

ASSA ABLOY Customer Support ships an update every 2 months, Paxton Installer every 6 weeks. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | ASSA ABLOY Customer Support | Paxton Installer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (21 ratings)](https://appshunter.io/ios/app/assa-abloy-customer-support/id990600264/reviews) | **[4.8 (54 ratings)](https://appshunter.io/ios/app/paxton-installer/id1509442786/reviews)** |
| Number of ratings | 21 | **54** |
| Positive reviews | 66.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | Free | Free |
| Size | 40 MB | 357 MB |
| Requires iOS | **11.0** | 15.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [AssaAbloy](https://appshunter.io/developer/886663816) | [Paxton Access Ltd](https://appshunter.io/developer/363711041) |

## What reviewers say

### ASSA ABLOY Customer Support

[App page](https://appshunter.io/ios/app/assa-abloy-customer-support/id990600264)

Connect with technical support representatives through real-time video streaming. Share your screen and annotate over the video to get assistance with product issues. Access customer service departments for help.

**Highlights:** Real-time video streaming, Screen sharing, Video annotation, Direct access to support departments, Customer service assistance

**Features:** macOS Compatibility

**In-app purchases:** none


### Paxton Installer

[App page](https://appshunter.io/ios/app/paxton-installer/id1509442786)

This app provides professional installers with quick access to product information, news, and troubleshooting tools for security solutions. It also features a rewards program for scanning installed products to earn points and increase partner status.

**Highlights:** Paxton Rewards Program, Product information lookup, Latest news updates, Troubleshooting knowledge base, Distributor locator, Contact support information

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ASSA ABLOY Customer Support free?

ASSA ABLOY Customer Support is free to download, with no in-app purchases.

### Is Paxton Installer free?

Paxton Installer is free to download, with no in-app purchases.

### Which has better reviews, ASSA ABLOY Customer Support or Paxton Installer?

Paxton Installer is rated higher. ASSA ABLOY Customer Support averages 4.2 out of 5 from 21 ratings, while Paxton Installer averages 4.8 from 54 ratings.

### Do ASSA ABLOY Customer Support or Paxton Installer have ads?

Neither ASSA ABLOY Customer Support nor Paxton Installer shows ads.

### Which is updated more often, ASSA ABLOY Customer Support or Paxton Installer?

ASSA ABLOY Customer Support ships an update every 2 months, and Paxton Installer every 6 weeks. Most recently, ASSA ABLOY Customer Support was updated on October 24, 2026 and Paxton Installer on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*