# ASSA ABLOY Customer Support vs ideniKey

The clearest difference is in-app purchases: ASSA ABLOY Customer Support at none against ideniKey's 1. ASSA ABLOY Customer Support also leads on iOS requirement (11.0 vs 15.1). On price, rating, review sentiment and ratings volume there is nothing between them.

Both are free to download. ideniKey sells 1 in-app purchase, starting at $24.00 per year. ASSA ABLOY Customer Support asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.2 for ASSA ABLOY Customer Support against 4.1 for ideniKey. Both are backed by a comparable volume of ratings — 21 and 21 respectively. Written reviews split almost evenly too, at 67% and 67% positive.

ASSA ABLOY Customer Support ships an update every 2 months, ideniKey every 5 weeks. The most recent releases landed on October 24, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | ASSA ABLOY Customer Support | ideniKey |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (21 ratings)](https://appshunter.io/ios/app/assa-abloy-customer-support/id990600264/reviews)** | [4.1 (21 ratings)](https://appshunter.io/ios/app/idenikey/id6504540757/reviews) |
| Number of ratings | 21 | 21 |
| Positive reviews | 66.7% of reviews | 66.7% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 40 MB | 87 MB |
| Requires iOS | **11.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [AssaAbloy](https://appshunter.io/developer/886663816) | [CLK Supplies,LLC](https://appshunter.io/developer/1752767930) |

## What reviewers say

### ASSA ABLOY Customer Support

[App page](https://appshunter.io/ios/app/assa-abloy-customer-support/id990600264)

Connect with technical support representatives through real-time video streaming. Share your screen and annotate over the video to get assistance with product issues. Access customer service departments for help.

**Highlights:** Real-time video streaming, Screen sharing, Video annotation, Direct access to support departments, Customer service assistance

**Features:** macOS Compatibility

**In-app purchases:** none


### ideniKey

[App page](https://appshunter.io/ios/app/idenikey/id6504540757)

This tool helps users identify key blanks quickly and reliably. It's designed for both professional locksmiths and curious individuals seeking to understand their keys.

**Highlights:** Key blank identification, Quick and reliable solution, Suitable for professionals, Useful for curious individuals

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Annual Yearly Subscription | $24.00 | per year |


## Frequently asked questions

### Is ASSA ABLOY Customer Support free?

ASSA ABLOY Customer Support is free to download, with no in-app purchases.

### Is ideniKey free?

ideniKey is free to download, with in-app purchases available.

### Which has better reviews, ASSA ABLOY Customer Support or ideniKey?

ASSA ABLOY Customer Support is rated higher. ASSA ABLOY Customer Support averages 4.2 out of 5 from 21 ratings, while ideniKey averages 4.1 from 21 ratings.

### Do ASSA ABLOY Customer Support or ideniKey have ads?

Neither ASSA ABLOY Customer Support nor ideniKey shows ads.

### Which is updated more often, ASSA ABLOY Customer Support or ideniKey?

ASSA ABLOY Customer Support ships an update every 2 months, and ideniKey every 5 weeks. Most recently, ASSA ABLOY Customer Support was updated on October 24, 2026 and ideniKey on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*