# 3CX vs VIVOTEK Retail

The clearest difference is rating: VIVOTEK Retail at 5.0 against 3CX's 2.6. VIVOTEK Retail also leads on iOS requirement (11.0 vs 16.3). 3CX's advantage is update cadence (monthly vs every 25 months) and ratings volume (321 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VIVOTEK Retail holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: 3CX has 321 ratings behind it against 1, so its average is the more settled of the two.

3CX ships an update monthly, VIVOTEK Retail every 25 months. The most recent releases landed on September 28, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | 3CX | VIVOTEK Retail |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (321 ratings)](https://appshunter.io/ios/app/3cx/id992045982/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/vivotek-retail/id1415638596/reviews)** |
| Number of ratings | **321** | 1 |
| Positive reviews | 28.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 25 months |
| Monetization | Free | Free |
| Size | 64 MB | 18 MB |
| Requires iOS | 16.3 | **11.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [3CX](https://appshunter.io/developer/392927998) | [VIVOTEK inc.](https://appshunter.io/developer/397340655) |

## What reviewers say

### 3CX

[App page](https://appshunter.io/ios/app/3cx/id992045982)

This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.

**Highlights:** Office extension access anywhere, Schedule conferences, Chat with colleagues, Video calls, QR code setup

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Works great
- 👍 Easy to use
- 👍 Convenient mobile extension
- 👍 Reliable system
- 👍 Powerful features

**What reviewers complain about**

- 🐛 Calls drop/disconnect
- 🐛 Call quality issues
- 🐛 Unreliable notifications
- 🐛 Frequent bugs and crashes
- 🐛 Compatibility issues with iOS updates

**Reported bugs**

- Inability to answer/make calls
- Freezing/crashing during calls
- Missed call notifications not working
- Incompatibility with certain iOS versions
- Issues with call transfer and merging

**Requested features**

- Apple Watch support
- Customizable ringtones
- Do Not Disturb mode
- Call transfer/parking functionality
- Improved voicemail management


### VIVOTEK Retail

[App page](https://appshunter.io/ios/app/vivotek-retail/id1415638596)

This application helps small to medium-sized businesses analyze in-store customer traffic and evaluate marketing campaign effectiveness. It provides detailed reports and customizable dashboards to understand guest flow patterns and optimize resource allocation. Original surveillance features are also maintained.

**Highlights:** People counting reports, Multiple chart displays, Performance comparison, Customizable report dashboard, Real-time dashboard sync, Exportable reports

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 3CX free?

3CX is free to download, with no in-app purchases.

### Is VIVOTEK Retail free?

VIVOTEK Retail is free to download, with no in-app purchases.

### Which has better reviews, 3CX or VIVOTEK Retail?

VIVOTEK Retail is rated higher. 3CX averages 2.6 out of 5 from 321 ratings, while VIVOTEK Retail averages 5.0 from 1 ratings.

### Do 3CX or VIVOTEK Retail have ads?

Neither 3CX nor VIVOTEK Retail shows ads.

### Which is updated more often, 3CX or VIVOTEK Retail?

3CX ships an update monthly, and VIVOTEK Retail every 25 months. Most recently, 3CX was updated on September 28, 2026 and VIVOTEK Retail on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*