# 3CX vs GoTo

The clearest difference is rating: GoTo at 4.8 against 3CX's 2.6. GoTo also leads on review sentiment (66% vs 28%) and ratings volume (144K vs 321). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GoTo holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: GoTo has 144K ratings behind it against 321, so its average is the more settled of the two. Written reviews point the same way: 28% of 3CX's written reviews are positive against 66% of GoTo's.

3CX ships an update monthly, GoTo fortnightly. The most recent releases landed on October 16, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | 3CX | GoTo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (321 ratings)](https://appshunter.io/ios/app/3cx/id992045982/reviews) | **[4.8 (144K ratings)](https://appshunter.io/ios/app/goto/id1465614785/reviews)** |
| Number of ratings | 321 | **144K** |
| Positive reviews | 28.4% of reviews | **66.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Fortnightly** |
| Monetization | Free | Free |
| Best chart rank | — | **#166** |
| Size | 64 MB | 85 MB |
| Requires iOS | 16.3 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [3CX](https://appshunter.io/developer/392927998) | [GoTo Group, Inc.](https://appshunter.io/developer/299616804) |

## What reviewers say

### 3CX

[App page](https://appshunter.io/ios/app/3cx/id992045982)

This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.

**Highlights:** Office extension access anywhere, Schedule conferences, Chat with colleagues, Video calls, QR code setup

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Works great
- 👍 Easy to use
- 👍 Convenient mobile extension
- 👍 Reliable system
- 👍 Powerful features

**What reviewers complain about**

- 🐛 Calls drop/disconnect
- 🐛 Call quality issues
- 🐛 Unreliable notifications
- 🐛 Frequent bugs and crashes
- 🐛 Compatibility issues with iOS updates

**Reported bugs**

- Inability to answer/make calls
- Freezing/crashing during calls
- Missed call notifications not working
- Incompatibility with certain iOS versions
- Issues with call transfer and merging

**Requested features**

- Apple Watch support
- Customizable ringtones
- Do Not Disturb mode
- Call transfer/parking functionality
- Improved voicemail management


### GoTo

[App page](https://appshunter.io/ios/app/goto/id1465614785)

**Currently charting:** #166 Top Free · Business (US App Store)

This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.

**Highlights:** Voice, video, and messaging in one app, Multi-channel shared inbox for customer engagement, Virtual meetings, trainings, and webinars, Switch between multiple business numbers, Automatic text replies to missed calls, Team collaboration tools

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 User simplicity (click and go)
- 🚀 Quick and easy to use
- 🚀 Reliable and no glitches
- 🚀 Excellent phone service

**What reviewers complain about**

- 🐛 Cuts out sometimes
- 🐛 Impossible to erase missed calls
- 🐛 Drops calls everytime
- 🐛 Ringtone not loud enough
- 🐛 Buggy

**Reported bugs**

- Audio issues
- Missed calls not showing up
- Voicemail not working properly
- App freezing/crashing
- Compatibility issues with older devices

**Requested features**

- Mobile - ability to do Q+A from mobile devices
- Ability to choose ringtone
- Calendar integration like previous app
- Monitor multiple lines concurrently in app
- Easy way to add contact who just called


## Frequently asked questions

### Is 3CX free?

3CX is free to download, with no in-app purchases.

### Is GoTo free?

GoTo is free to download, with no in-app purchases.

### Which has better reviews, 3CX or GoTo?

GoTo is rated higher. 3CX averages 2.6 out of 5 from 321 ratings, while GoTo averages 4.8 from 144K ratings.

### Do 3CX or GoTo have ads?

Neither 3CX nor GoTo shows ads.

### Which is updated more often, 3CX or GoTo?

3CX ships an update monthly, and GoTo fortnightly. Most recently, 3CX was updated on October 16, 2026 and GoTo on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*