# 3CX vs UniFi Access

The clearest difference is rating: UniFi Access at 4.9 against 3CX's 2.6. UniFi Access also leads on review sentiment (60% vs 28%) and ratings volume (5.2K vs 322). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UniFi Access holds the better App Store score, 4.9 against 2.6. That said, the two scores are not equally well evidenced: UniFi Access has 5.2K ratings behind it against 322, so its average is the more settled of the two. Written reviews point the same way: 28% of 3CX's written reviews are positive against 60% of UniFi Access's.

3CX ships an update every 6 weeks, UniFi Access every 2 weeks. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | 3CX | UniFi Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (322 ratings)](https://appshunter.io/ios/app/3cx/id992045982/reviews) | **[4.9 (5.2K ratings)](https://appshunter.io/ios/app/unifi-access/id1578429007/reviews)** |
| Number of ratings | 322 | **5.2K** |
| Positive reviews | 28.4% of reviews | **59.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 65 MB | 280 MB |
| Requires iOS | **16.3** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [3CX](https://appshunter.io/developer/392927998) | [Ubiquiti Inc.](https://appshunter.io/developer/683620863) |

## What reviewers say

### 3CX

[App page](https://appshunter.io/ios/app/3cx/id992045982)

This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.

**Highlights:** Office extension access anywhere, Schedule conferences, Chat with colleagues, Video calls, QR code setup

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Works great
- 👍 Easy to use
- 👍 Convenient mobile extension
- 👍 Reliable system
- 👍 Powerful features

**What reviewers complain about**

- 🐛 Calls drop/disconnect
- 🐛 Call quality issues
- 🐛 Unreliable notifications
- 🐛 Frequent bugs and crashes
- 🐛 Compatibility issues with iOS updates

**Reported bugs**

- Inability to answer/make calls
- Freezing/crashing during calls
- Missed call notifications not working
- Incompatibility with certain iOS versions
- Issues with call transfer and merging

**Requested features**

- Apple Watch support
- Customizable ringtones
- Do Not Disturb mode
- Call transfer/parking functionality
- Improved voicemail management


### UniFi Access

[App page](https://appshunter.io/ios/app/unifi-access/id1578429007)

Manage your entire access control system remotely. Oversee doors, users, readers, and security policies. View real-time activity logs and receive doorbell notifications.

**Highlights:** Manage connected doors and security policies, Oversee user rosters and access methods, Configure reader devices and greeting messages, View real-time access event logs, Receive doorbell notifications, Grant remote access to visitors

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Works great
- 🔒 Secure access control
- 💡 Useful features

**What reviewers complain about**

- 🐛 Crashes and bugs
- 🔍 Missing key features
- 💻 Lack of iPad/desktop support
- 🔔 Notification issues

**Reported bugs**

- App crashes on launch
- Notifications not working
- Remote login issues
- Outdated information in app

**Requested features**

- Integrate with Unifi Protect
- Add schedule management in app
- Allow door hold open/timer controls
- Improve camera/intercom integration


## Frequently asked questions

### Is 3CX free?

3CX is free to download, with no in-app purchases.

### Is UniFi Access free?

UniFi Access is free to download, with no in-app purchases.

### Which has better reviews, 3CX or UniFi Access?

UniFi Access is rated higher. 3CX averages 2.6 out of 5 from 322 ratings, while UniFi Access averages 4.9 from 5.2K ratings.

### Do 3CX or UniFi Access have ads?

Neither 3CX nor UniFi Access shows ads.

### Which is updated more often, 3CX or UniFi Access?

3CX ships an update every 6 weeks, and UniFi Access every 2 weeks. Most recently, 3CX was updated on November 1, 2026 and UniFi Access on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*