# CareLINK vs CareLink™ Connect US

The clearest difference is review sentiment: CareLINK at 100% against CareLink™ Connect US's 11%. CareLINK also leads on rating (4.8 vs 2.9) and update cadence (every 6 weeks vs every 4 months). CareLink™ Connect US's advantage is monetization model (free vs subscription). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CareLINK holds the better App Store score, 4.8 against 2.9. Both are backed by a comparable volume of ratings — 16 and 17 respectively. Written reviews point the same way: 100% of CareLINK's written reviews are positive against 11% of CareLink™ Connect US's.

CareLINK ships an update every 6 weeks, CareLink™ Connect US every 4 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | CareLINK | CareLink™ Connect US |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (16 ratings)](https://appshunter.io/ios/app/carelink/id992729934/reviews)** | [2.9 (17 ratings)](https://appshunter.io/ios/app/carelink-connect-us/id1535972481/reviews) |
| Number of ratings | 16 | **17** |
| Positive reviews | **100.0% of reviews** | 10.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 4 months |
| Monetization | Subscription | **Free** |
| Size | 35 MB | 114 MB |
| Requires iOS | **10.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [CallidusHealth](https://appshunter.io/developer/992729933) | [Medtronic, Inc.](https://appshunter.io/developer/445860677) |

## What reviewers say

### CareLINK

[App page](https://appshunter.io/ios/app/carelink/id992729934)

This HIPAA-secure communication suite replaces traditional call centers with features like transcribed visual voicemail, shielded calls, and on-call scheduling. It offers mission-critical push notifications and integrates audio/text records for easy retrieval, securely handling patient photos.

**Highlights:** HIPAA-secure call center replacement, Transcribed visual voicemail, Shielded outbound calling, On-call schedule management, Audio and text record capture, Secure patient photo sharing

**Features:** macOS Compatibility

**In-app purchases:** none


### CareLink™ Connect US

[App page](https://appshunter.io/ios/app/carelink-connect-us/id1535972481)

This app allows authorized caregivers to remotely monitor the glucose levels of up to five individuals with diabetes. It provides access to sensor glucose data and insulin pump or CGM system information from compatible Medtronic devices.

**Highlights:** Monitor up to five people simultaneously, View sensor glucose levels, Access insulin pump information, Access CGM system information, Secondary display of diabetes data

**In-app purchases:** none

**What reviewers like**

- 💻 Helpful for monitoring diabetic patient's data
- 🤝 Useful for caregivers to track patient's glucose levels

**What reviewers complain about**

- 🔒 Frequent log-out issues
- 🔍 Difficulty connecting to the pump/sensor
- 🔔 Unreliable notifications and alerts
- 🤔 Confusing user interface and navigation

**Reported bugs**

- Incompatible with latest iOS versions
- App crashes or freezes frequently
- Data sync issues between app and pump/sensor

**Requested features**

- Add Apple Watch support
- Improve notification customization and reliability
- Allow multiple patient monitoring on a single account
- Provide better integration with other diabetes management apps


## Frequently asked questions

### Is CareLINK free?

CareLINK is free to download, with no in-app purchases.

### Is CareLink™ Connect US free?

CareLink™ Connect US is free to download, with no in-app purchases.

### Which has better reviews, CareLINK or CareLink™ Connect US?

CareLINK is rated higher. CareLINK averages 4.8 out of 5 from 16 ratings, while CareLink™ Connect US averages 2.9 from 17 ratings.

### Do CareLINK or CareLink™ Connect US have ads?

Neither CareLINK nor CareLink™ Connect US shows ads.

### Which is updated more often, CareLINK or CareLink™ Connect US?

CareLINK ships an update every 6 weeks, and CareLink™ Connect US every 4 months. Most recently, CareLINK was updated on November 1, 2026 and CareLink™ Connect US on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*