# SmartHQ vs Ting

The clearest difference is review sentiment: Ting at 72% against SmartHQ's 17%. Ting also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). SmartHQ's advantage is chart position (#77 vs unranked). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ting holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 88K and 109K respectively. Written reviews point the same way: 17% of SmartHQ's written reviews are positive against 72% of Ting's.

SmartHQ ships an update every 4 weeks, Ting every 2 months. Both last shipped on October 18, 2026.

## The numbers

| Metric | SmartHQ | Ting |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (88K ratings)](https://appshunter.io/ios/app/smarthq/id992883749/reviews) | **[4.8 (109K ratings)](https://appshunter.io/ios/app/ting/id1367606835/reviews)** |
| Number of ratings | 88K | **109K** |
| Positive reviews | 17.4% of reviews | **72.2% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 4 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#77** | — |
| Size | 259 MB | 32 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [HAIER US APPLIANCE SOLUTIONS, INC](https://appshunter.io/developer/1203332547) | [Whisker Labs, Inc.](https://appshunter.io/developer/1222698965) |

## What reviewers say

### SmartHQ

[App page](https://appshunter.io/ios/app/smarthq/id992883749)

**Currently charting:** #77 Top Free · Lifestyle (US App Store)

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

**Highlights:** Remote appliance control, Appliance notifications, Software updates, Personalized settings, Voice integration, Energy/water usage monitoring, AI cooking recipes, Product registration, Expert assistance, Proactive service alerts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth and easy to connect
- 👍 Convenient notifications
- 👍 Helpful for laundry efficiency
- 👍 Automation and scheduling
- 👍 Integrated with Amazon

**What reviewers complain about**

- 🐛 Account verification issues
- 🐛 Connectivity problems
- 🐛 Buggy and unstable
- 🐛 Limited functionality
- 🐛 Intrusive data collection

**Reported bugs**

- Account verification loop
- Inability to connect appliances to WiFi
- Crashes and freezes
- Inaccurate cycle tracking
- Disconnection issues

**Requested features**

- Allow setting favorites as default
- Provide more granular control over appliance settings
- Integrate with smart home platforms
- Add more customization options
- Improve notification controls


### Ting

[App page](https://appshunter.io/ios/app/ting/id1367606835)

This app offers two primary functions for home electrical safety. It can prevent electrical fires by detecting hazards with a smart sensor and coordinating repairs, or it can provide real-time power outage alerts and an interactive map for your neighborhood.

**Highlights:** Electrical fire prevention, Smart sensor for micro-arcs, Licensed electrician coordination, Up to $1,000 in covered repairs, Real-time power outage alerts, Interactive power outage map

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent monitoring and notification system
- 🔒 Detects potential fire hazards and electrical issues
- 👍 Easy installation and setup
- 👍 Provides peace of mind and home safety
- 👍 Helpful customer support

**What reviewers complain about**

- 🐛 Occasional connectivity issues with certain routers
- 🐛 Inaccurate voltage readings reported in some cases
- 🔋 Requires dedicated outlet, limiting placement options
- 👎 Limited historical data and analytics in the app

**Reported bugs**

- Compatibility issues with certain router models
- Delayed or missing notifications in some instances

**Requested features**

- Ability to switch WiFi networks without resetting the device
- More detailed electrical usage and appliance monitoring
- Integration with smart home systems and devices


## Frequently asked questions

### Is SmartHQ free?

SmartHQ is free to download, with no in-app purchases.

### Is Ting free?

Ting is free to download, with no in-app purchases.

### Which has better reviews, SmartHQ or Ting?

Ting is rated higher. SmartHQ averages 4.6 out of 5 from 88K ratings, while Ting averages 4.8 from 109K ratings.

### Do SmartHQ or Ting have ads?

SmartHQ shows ads; Ting does not.

### Which is updated more often, SmartHQ or Ting?

SmartHQ ships an update every 4 weeks, and Ting every 2 months. Most recently, SmartHQ was updated on October 18, 2026 and Ting on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*