# LG ThinQ vs SmartHome (MSmartHome)

LG ThinQ and SmartHome (MSmartHome) both sit at 4.6 stars, but that hides the real split: 69% of SmartHome (MSmartHome)'s written reviews are positive against 28% of LG ThinQ's. SmartHome (MSmartHome) also leads on monetization model (free vs free with in-app purchases). LG ThinQ's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (241K vs 21K). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for LG ThinQ against 4.7 for SmartHome (MSmartHome). That said, the two scores are not equally well evidenced: LG ThinQ has 241K ratings behind it against 21K, so its average is the more settled of the two. Written reviews are what separate them: 28% of LG ThinQ's written reviews are positive against 69% of SmartHome (MSmartHome)'s.

LG ThinQ ships an update every 3 weeks, SmartHome (MSmartHome) every 2 months. Both last shipped on October 31, 2026.

## The numbers

| Metric | LG ThinQ | SmartHome (MSmartHome) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (241K ratings)](https://appshunter.io/ios/app/lg-thinq/id993504342/reviews) | **[4.7 (21K ratings)](https://appshunter.io/ios/app/smarthome-msmarthome/id1254346490/reviews)** |
| Number of ratings | **241K** | 21K |
| Positive reviews | 28.0% of reviews | **69.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#18** | — |
| Size | 713 MB | 233 MB |
| Requires iOS | **16.0** | 16.4 |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [LG Electronics](https://appshunter.io/developer/382800716) | [ShenZhen Shuzhi Scene Positioning Technology Co., Ltd.](https://appshunter.io/developer/1669708338) |

## What reviewers say

### LG ThinQ

[App page](https://appshunter.io/ios/app/lg-thinq/id993504342)

**Currently charting:** #18 Top Free · Lifestyle (US App Store)

Control and manage your LG smart home appliances from anywhere. This app offers smart care, automation, energy monitoring, and direct access to troubleshooting and service requests for your connected devices.

**Highlights:** Remote appliance control, Smart home automation routines, Energy consumption monitoring, Product troubleshooting and service booking, AI-powered chat support, Downloadable appliance apps

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient remote control
- 📢 Helpful notifications
- 🔍 Useful diagnostics
- 🔋 Energy monitoring

**What reviewers complain about**

- 🐛 Connectivity issues
- 🤖 Limited functionality
- 🔒 Privacy concerns
- 🕰️ Slow app performance
- 🤷‍♀️ Confusing setup

**Reported bugs**

- Unreliable device connections
- Inaccurate temperature/status reporting
- Inability to clear notification history
- Forced location tracking
- Account/login problems after updates

**Requested features**

- Remote start/stop for appliances
- Customizable wash/dry cycles
- Automatic clock adjustment
- Integrated smart home features
- Improved notification management


### SmartHome (MSmartHome)

[App page](https://appshunter.io/ios/app/smarthome-msmarthome/id1254346490)

Control and monitor smart home appliances from various brands remotely and with voice commands. Receive important notifications and set up helpful automations to simplify daily tasks. Customize your device controls for quick access.

**Highlights:** Remote app control, Voice control integration, Appliance status monitoring, Helpful automations, Customizable device cards, Timely notifications

**Features:** Siri integration, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Convenient remote control
- 👍 Helpful scheduling features
- 🚀 Straightforward setup
- 👍 User-friendly interface

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 Frequent disconnections
- 🐛 Inconsistent performance
- 🐛 Buggy app
- 🐛 Unreliable app

**Reported bugs**

- App crashes on startup
- Frequent disconnections from devices
- Inability to control devices remotely
- Scheduled tasks not working as expected
- Inaccurate device status reporting

**Requested features**

- Add energy usage/consumption tracking
- Improve Alexa integration
- Add option to disable beeping sounds
- Allow multiple users to access the same account
- Provide more detailed usage data and analytics


## Frequently asked questions

### Is LG ThinQ free?

LG ThinQ is free to download, with no in-app purchases.

### Is SmartHome (MSmartHome) free?

SmartHome (MSmartHome) is free to download, with no in-app purchases.

### Which has better reviews, LG ThinQ or SmartHome (MSmartHome)?

SmartHome (MSmartHome) is rated higher. LG ThinQ averages 4.6 out of 5 from 241K ratings, while SmartHome (MSmartHome) averages 4.7 from 21K ratings.

### Do LG ThinQ or SmartHome (MSmartHome) have ads?

Neither LG ThinQ nor SmartHome (MSmartHome) shows ads.

### Which is updated more often, LG ThinQ or SmartHome (MSmartHome)?

LG ThinQ ships an update every 3 weeks, and SmartHome (MSmartHome) every 2 months. Most recently, LG ThinQ was updated on October 31, 2026 and SmartHome (MSmartHome) on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*