# Memphis 311 vs Auto Assistant

The clearest difference is rating: Memphis 311 at 4.3 against Auto Assistant's 1.2. Memphis 311 also leads on review sentiment (26% vs 4%). Auto Assistant's advantage is device support (3 vs 1) and iOS requirement (11.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Memphis 311 holds the better App Store score, 4.3 against 1.2. Both are backed by a comparable volume of ratings — 902 and 714 respectively. Written reviews point the same way: 26% of Memphis 311's written reviews are positive against 4% of Auto Assistant's.

Memphis 311 ships an update every 6 months, Auto Assistant every 9 months. The most recent releases landed on October 12, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Memphis 311 | Auto Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (902 ratings)](https://appshunter.io/ios/app/memphis-311/id993723645/reviews)** | [1.2 (714 ratings)](https://appshunter.io/ios/app/auto-assistant/id1406417618/reviews) |
| Number of ratings | **902** | 714 |
| Positive reviews | **26.5% of reviews** | 3.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 months** | Every 9 months |
| Monetization | Free | Free |
| Size | 146 MB | 27 MB |
| Requires iOS | 18.0 | **11.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [City of Memphis](https://appshunter.io/developer/1460726477) | [Business Information Systems](https://appshunter.io/developer/1406417617) |

## What reviewers say

### Memphis 311

[App page](https://appshunter.io/ios/app/memphis-311/id993723645)

Easily report local issues like potholes and damaged signs. Uses GPS to pinpoint your location and allows photo/video uploads to accompany requests. Track the status of your reports and community submissions.

**Highlights:** Report local issues, GPS location detection, Photo/video uploads, Track report status, Variety of issue categories

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good service
- 🚀 Quick response time
- 🙌 Helpful for reporting issues

**What reviewers complain about**

- 🤔 Lack of follow-up or explanation on closed cases
- 😕 Unresolved issues despite reporting
- 🤷‍♀️ Inconsistent or unreliable service
- 😠 Frustrating experience for users

**Reported bugs**

- App crashes or network errors when submitting requests
- Issues with the user interface, such as buttons not working properly

**Requested features**

- Clearer communication on request status and resolution
- Improved tracking and transparency of reported issues
- Better responsiveness from the city to address user concerns


### Auto Assistant

[App page](https://appshunter.io/ios/app/auto-assistant/id1406417618)

Access electronic copies of your vehicle's registration and insurance. Easily renew your registration, receive expiration reminders, and get notified about vehicle recalls. This app is specifically for vehicles registered in Tennessee.

**Highlights:** Electronic proof of registration, Electronic proof of insurance, Registration renewal, Expiration notifications, Vehicle recall alerts, Manage multiple vehicles

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Worked perfectly
- 👍 Convenient way to renew registration
- 🔍 Able to see vehicle recalls

**What reviewers complain about**

- 🐛 Unable to create account
- 🐛 Cannot add payment method or renew registration
- 🐛 Inconsistent functionality across devices
- 🔒 Security concerns with other users' data visible
- 💤 App no longer maintained or updated

**Reported bugs**

- Cannot add vehicle information
- Errors when trying to renew registration
- Apple Wallet integration not functioning
- Inconsistent email address validation

**Requested features**

- Add support for VIN instead of title number
- Implement secure login and account management
- Improve user instructions and onboarding
- Provide in-app support and contact options


## Frequently asked questions

### Is Memphis 311 free?

Memphis 311 is free to download, with no in-app purchases.

### Is Auto Assistant free?

Auto Assistant is free to download, with no in-app purchases.

### Which has better reviews, Memphis 311 or Auto Assistant?

Memphis 311 is rated higher. Memphis 311 averages 4.3 out of 5 from 902 ratings, while Auto Assistant averages 1.2 from 714 ratings.

### Do Memphis 311 or Auto Assistant have ads?

Neither Memphis 311 nor Auto Assistant shows ads.

### Which is updated more often, Memphis 311 or Auto Assistant?

Memphis 311 ships an update every 6 months, and Auto Assistant every 9 months. Most recently, Memphis 311 was updated on October 12, 2026 and Auto Assistant on October 8, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*