# PETKIT vs Narwal

The clearest difference is rating: PETKIT at 4.6 against Narwal's 3.7. PETKIT also leads on ratings volume (20K vs 617) and review sentiment (52% vs 41%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PETKIT holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: PETKIT has 20K ratings behind it against 617, so its average is the more settled of the two. Written reviews point the same way: 52% of PETKIT's written reviews are positive against 41% of Narwal's.

PETKIT ships an update fortnightly, Narwal every 2 weeks. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | PETKIT | Narwal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (20K ratings)](https://appshunter.io/ios/app/petkit/id994053492/reviews)** | [3.7 (617 ratings)](https://appshunter.io/ios/app/narwal/id1636748263/reviews) |
| Number of ratings | **20K** | 617 |
| Positive reviews | **51.8% of reviews** | 41.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 weeks |
| Monetization | Free | Free |
| Size | 688 MB | 322 MB |
| Requires iOS | **14.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPod, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [Petkit Smart Technology Limited](https://appshunter.io/developer/1774629024) | [Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.](https://appshunter.io/developer/1462004351) |

## What reviewers say

### PETKIT

[App page](https://appshunter.io/ios/app/petkit/id994053492)

Monitor and manage your pet's health and well-being remotely. Track activity, feeding, hydration, and litter box usage with smart devices. Receive alerts for health changes and gain insights for proactive care.

**Highlights:** Remote pet monitoring, Litter box usage tracking, AI health insights, Smart feeding schedules, Hydration tracking, Multi-cat facial recognition

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 📊 Detailed tracking of pet activity
- 🔒 Secure connection
- 👍 Convenient automation
- 💡 Helpful notifications

**What reviewers complain about**

- 🐛 Connectivity issues
- 🔍 Confusing app interface
- 💸 Expensive subscriptions
- 🔄 Unreliable updates
- 🔍 Cluttered with ads

**Reported bugs**

- Repeated login issues
- Devices randomly going offline
- Feeding schedule resets unexpectedly
- Litter box sensor malfunctions
- App crashes during setup

**Requested features**

- Allow custom feeding schedules
- Add option to disable unnecessary notifications
- Improve app translations and localization
- Provide more flexible litter box settings
- Integrate with smart home platforms


### Narwal

[App page](https://appshunter.io/ios/app/narwal/id1636748263)

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

**Highlights:** Remote control and monitoring, Multiple cleaning modes, Customized cleaning plans, Spot cleaning functionality, Map management with no-go zones, Customized cleaning reports

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets

**What reviewers complain about**

- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates

**Reported bugs**

- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck

**Requested features**

- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app


## Frequently asked questions

### Is PETKIT free?

PETKIT is free to download, with no in-app purchases.

### Is Narwal free?

Narwal is free to download, with no in-app purchases.

### Which has better reviews, PETKIT or Narwal?

PETKIT is rated higher. PETKIT averages 4.6 out of 5 from 20K ratings, while Narwal averages 3.7 from 617 ratings.

### Do PETKIT or Narwal have ads?

Neither PETKIT nor Narwal shows ads.

### Which is updated more often, PETKIT or Narwal?

PETKIT ships an update fortnightly, and Narwal every 2 weeks. Most recently, PETKIT was updated on September 25, 2026 and Narwal on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*