# TraknProtect vs CHI311

The clearest difference is rating: TraknProtect at 3.7 against CHI311's 2.5. TraknProtect also leads on device support (3 vs 1) and iOS requirement (11.0 vs 17.6). CHI311's advantage is update cadence (every 3 weeks vs every 4 months) and ratings volume (235 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TraknProtect holds the better App Store score, 3.7 against 2.5. That said, the two scores are not equally well evidenced: CHI311 has 235 ratings behind it against 6, so its average is the more settled of the two.

TraknProtect ships an update every 4 months, CHI311 every 3 weeks. The most recent releases landed on June 5, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | TraknProtect | CHI311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (6 ratings)](https://appshunter.io/ios/app/traknprotect/id994343287/reviews)** | [2.5 (235 ratings)](https://appshunter.io/ios/app/chi311/id1441580123/reviews) |
| Number of ratings | 6 | **235** |
| Positive reviews | — | 14.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 30 MB | 29 MB |
| Requires iOS | **11.0** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [SekureTrak Inc.](https://appshunter.io/developer/1045039428) | [City of Chicago](https://appshunter.io/developer/1441580122) |

## What reviewers say

### TraknProtect

[App page](https://appshunter.io/ios/app/traknprotect/id994343287)

This app provides hotels with an IoT solution to track physical assets like beds and cribs. It also enhances employee safety by monitoring their location using BLE beacons.

**Highlights:** Track physical assets, Monitor inventory, Enhance employee safety, Utilize BLE beacon technology, Proprietary IoT solution

**Features:** macOS Compatibility

**In-app purchases:** none


### CHI311

[App page](https://appshunter.io/ios/app/chi311/id1441580123)

Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.

**Highlights:** Submit new service requests, Track request status and resolution times, Attach photos to requests, Map request locations, Create an account for tracking, Search knowledge articles, View neighborhood requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers

**Reported bugs**

- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions

**Requested features**

- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features


## Frequently asked questions

### Is TraknProtect free?

TraknProtect is free to download, with no in-app purchases.

### Is CHI311 free?

CHI311 is free to download, with no in-app purchases.

### Which has better reviews, TraknProtect or CHI311?

TraknProtect is rated higher. TraknProtect averages 3.7 out of 5 from 6 ratings, while CHI311 averages 2.5 from 235 ratings.

### Do TraknProtect or CHI311 have ads?

Neither TraknProtect nor CHI311 shows ads.

### Which is updated more often, TraknProtect or CHI311?

TraknProtect ships an update every 4 months, and CHI311 every 3 weeks. Most recently, TraknProtect was updated on June 5, 2026 and CHI311 on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*