# GE Facilities vs SmartHQ Service

The clearest difference is review sentiment: GE Facilities at 100% against SmartHQ Service's 50%. GE Facilities also leads on rating (5.0 vs 3.2) and iOS requirement (8.0 vs 13.0). SmartHQ Service's advantage is ratings volume (16 vs 1) and update cadence (every 5 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

GE Facilities holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: SmartHQ Service has 16 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of GE Facilities's written reviews are positive against 50% of SmartHQ Service's.

GE Facilities ships an update every 3 months, SmartHQ Service every 5 weeks. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | GE Facilities | SmartHQ Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/ge-facilities/id995083445/reviews)** | [3.2 (16 ratings)](https://appshunter.io/ios/app/smarthq-service/id1253025464/reviews) |
| Number of ratings | 1 | **16** |
| Positive reviews | **100.0% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 34 MB | 180 MB |
| Requires iOS | **8.0** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [General Electric Company](https://appshunter.io/developer/369181842) | [HAIER US APPLIANCE SOLUTIONS, INC](https://appshunter.io/developer/1203332547) |

## What reviewers say

### GE Facilities

[App page](https://appshunter.io/ios/app/ge-facilities/id995083445)

Access real-time updates on construction projects, road closures, and facility information. Submit support tickets and get immediate assistance from the help desk team.

**Highlights:** Construction updates, Road closure information, Cafeteria menus, Conference room availability, Public maps, Submit support tickets

**Features:** Vision Pro support

**In-app purchases:** none


### SmartHQ Service

[App page](https://appshunter.io/ios/app/smarthq-service/id1253025464)

This tool provides GE appliance service technicians with advanced digital diagnostics to efficiently test and repair components. It offers features like software updates, data logging, document search, and direct access to service information, simplifying the repair process.

**Highlights:** Software updates for appliances, Diagnostic data logging, GE service document search, Appliance parts search and purchase, Component control for testing, Share diagnostics data with experts, Access appliance service history

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is GE Facilities free?

GE Facilities is free to download, with no in-app purchases.

### Is SmartHQ Service free?

SmartHQ Service is free to download, with no in-app purchases.

### Which has better reviews, GE Facilities or SmartHQ Service?

GE Facilities is rated higher. GE Facilities averages 5.0 out of 5 from 1 ratings, while SmartHQ Service averages 3.2 from 16 ratings.

### Do GE Facilities or SmartHQ Service have ads?

Neither GE Facilities nor SmartHQ Service shows ads.

### Which is updated more often, GE Facilities or SmartHQ Service?

GE Facilities ships an update every 3 months, and SmartHQ Service every 5 weeks. Most recently, GE Facilities was updated on November 1, 2026 and SmartHQ Service on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*