# BetterHelp vs Mindly Therapy

The clearest difference is ads: Mindly Therapy at none against BetterHelp's shown. Mindly Therapy also leads on update cadence (weekly vs monthly). BetterHelp's advantage is review sentiment (80% vs 50%) and ratings volume (149K vs 971). On price, rating, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for BetterHelp against 4.9 for Mindly Therapy. That said, the two scores are not equally well evidenced: BetterHelp has 149K ratings behind it against 971, so its average is the more settled of the two. Written reviews are what separate them: 80% of BetterHelp's written reviews are positive against 50% of Mindly Therapy's.

BetterHelp ships an update monthly, Mindly Therapy weekly. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | BetterHelp | Mindly Therapy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (149K ratings)](https://appshunter.io/ios/app/betterhelp-therapy/id995252384/reviews) | **[4.9 (971 ratings)](https://appshunter.io/ios/app/mindly-therapy/id1599105020/reviews)** |
| Number of ratings | **149K** | 971 |
| Positive reviews | **80.0% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Monthly | **Weekly** |
| Monetization | Subscription | Subscription |
| Best chart rank | **#82** | — |
| Size | 34 MB | 229 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 12+ | 4+ |
| Developer | [BetterHelp](https://appshunter.io/developer/995252383) | [Mindly](https://appshunter.io/developer/1581784616) |

## What reviewers say

### BetterHelp

[App page](https://appshunter.io/ios/app/betterhelp-therapy/id995252384)

**Currently charting:** #82 Top Free · Health & Fitness (US App Store)

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

**Highlights:** 30,000+ licensed therapists, Therapist matching, Unlimited messaging, Live video/phone sessions, Group webinars

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient and accessible therapy
- 🚀 Quick matching with therapists
- 💬 Ability to message therapist anytime
- 📝 Helpful journaling and worksheets
- 🤗 Supportive and understanding therapists

**What reviewers complain about**

- 💰 Expensive for some users
- 🕰️ Incompatible time zones for some users
- 🔄 Difficulty switching therapists at times
- 🔌 Technical issues with app and video calls
- 🤷‍♀️ Inconsistent quality of therapists

**Reported bugs**

- App crashes and freezes
- Video call disconnections
- Billing and subscription issues

**Requested features**

- More affordable pricing options
- Availability of therapists in different time zones
- Easier process for switching therapists
- Improved video call and app stability
- Better screening and training for therapists


### Mindly Therapy

[App page](https://appshunter.io/ios/app/mindly-therapy/id1599105020)

Easily find and connect with verified mental health providers for online therapy. Personalized recommendations, flexible scheduling, and secure video calls make improving your well-being convenient and accessible.

**Highlights:** Personalized provider recommendations, Verified and qualified therapists, Flexible scheduling options, Secure online video sessions, In-app chat for communication, Subscription-based therapy planning

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly app
- 🚀 Flexible scheduling
- 💰 Affordable pricing
- 🔍 Easy to find therapists
- 🧠 Helpful therapists

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🔍 Poor therapist vetting
- 💰 Inflexible subscription model
- 🔇 Audio/video issues
- 🕰️ Too many updates

**Reported bugs**

- App freezes on question screens
- Profiles not loading properly
- Notifications not working
- Billing issues

**Requested features**

- Calendar integration
- Ability to purchase single sessions
- More language options
- Improved therapist filtering


## Frequently asked questions

### Is BetterHelp free?

BetterHelp is free to download, with no in-app purchases.

### Is Mindly Therapy free?

Mindly Therapy is free to download, with no in-app purchases.

### Which has better reviews, BetterHelp or Mindly Therapy?

Mindly Therapy is rated higher. BetterHelp averages 4.8 out of 5 from 149K ratings, while Mindly Therapy averages 4.9 from 971 ratings.

### Do BetterHelp or Mindly Therapy have ads?

BetterHelp shows ads; Mindly Therapy does not.

### Which is updated more often, BetterHelp or Mindly Therapy?

BetterHelp ships an update monthly, and Mindly Therapy weekly. Most recently, BetterHelp was updated on September 25, 2026 and Mindly Therapy on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*