# QLess Concierge vs ServiceNow Agent

The clearest difference is review sentiment: ServiceNow Agent at 61% against QLess Concierge's 0%. ServiceNow Agent also leads on rating (4.6 vs 1.0) and ratings volume (2.7K vs 2). QLess Concierge's advantage is iOS requirement (10.3 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceNow Agent holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.7K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 0% of QLess Concierge's written reviews are positive against 61% of ServiceNow Agent's.

QLess Concierge ships an update monthly, ServiceNow Agent every 2 weeks. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | QLess Concierge | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (2 ratings)](https://appshunter.io/ios/app/qless-concierge/id995293126/reviews) | **[4.6 (2.7K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews)** |
| Number of ratings | 2 | **2.7K** |
| Positive reviews | 0.0% of reviews | **61.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 7 MB | 137 MB |
| Requires iOS | **10.3** | 18.0 |
| Devices | iPad | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [QLess Inc.](https://appshunter.io/developer/579146247) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### QLess Concierge

[App page](https://appshunter.io/ios/app/qless-concierge/id995293126)

This application helps businesses manage virtual queues for their customers, allowing them to text or call customers when they are ready. It aims to eliminate physical waiting lines and provide valuable insights into customer flow.

**Highlights:** Virtual queue management, Customer notification via text/call, Analytics for customer flow, Flexible workflow adaptation, Reduced employee workload, Cloud-based solution

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app allows service desk agents to manage and resolve requests on the go. It offers an intuitive interface for triaging, acting on, and resolving issues, even without internet access. Leverage device capabilities for tasks like navigation and barcode scanning.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


## Frequently asked questions

### Is QLess Concierge free?

QLess Concierge is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, QLess Concierge or ServiceNow Agent?

ServiceNow Agent is rated higher. QLess Concierge averages 1.0 out of 5 from 2 ratings, while ServiceNow Agent averages 4.6 from 2.7K ratings.

### Do QLess Concierge or ServiceNow Agent have ads?

Neither QLess Concierge nor ServiceNow Agent shows ads.

### Which is updated more often, QLess Concierge or ServiceNow Agent?

QLess Concierge ships an update monthly, and ServiceNow Agent every 2 weeks. Most recently, QLess Concierge was updated on November 1, 2026 and ServiceNow Agent on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*