# POSTIDENT vs iSERV by ITHENA

The clearest difference is iOS requirement: iSERV by ITHENA at 12.4 against POSTIDENT's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

POSTIDENT ships an update every 6 weeks, iSERV by ITHENA every 5 weeks. The most recent releases landed on September 25, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | POSTIDENT | iSERV by ITHENA |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4.7K ratings)](https://appshunter.io/ios/app/postident/id999762739/reviews)** | — |
| Number of ratings | **4.7K** | — |
| Positive reviews | 42.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 5 weeks** |
| Monetization | Free | — |
| Size | 79 MB | 19 MB |
| Requires iOS | 17.0 | **12.4** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Deutsche Post AG](https://appshunter.io/developer/318784360) | [ITHENA, LLC](https://appshunter.io/developer/1663247368) |

## What reviewers say

### POSTIDENT

[App page](https://appshunter.io/ios/app/postident/id999762739)

Verify your identity easily and securely using your smartphone. Choose from video chat, eID verification with your national ID, or automated image-based checks. Your data is processed by Deutsche Post AG employees for a compliant and quick process.

**Highlights:** Identity verification via smartphone, Video chat verification, eID verification with national ID, Automated ID document image verification, Digital POSTIDENT coupon retrieval, Secure data processing by Deutsche Post AG

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient and fast
- 💡 Helpful English support
- 🔒 Secure identification process

**What reviewers complain about**

- 🐛 App crashes and glitches
- 🤖 Rude and unhelpful customer service
- 🇩🇪 Lack of English language support
- 🤔 Unclear instructions and requirements

**Reported bugs**

- QR code scanning not working
- Identification process repeatedly failing
- App freezing and crashing during use

**Requested features**

- Automatic data extraction from ID documents
- More language options beyond German and English
- Clearer instructions on ID document requirements


### iSERV by ITHENA

[App page](https://appshunter.io/ios/app/iserv-by-ithena/id1643709504)

**In-app purchases:** none


## Frequently asked questions

### Is POSTIDENT free?

POSTIDENT is free to download, with no in-app purchases.

### Is iSERV by ITHENA free?

iSERV by ITHENA is free to download, with no in-app purchases.

### Do POSTIDENT or iSERV by ITHENA have ads?

Neither POSTIDENT nor iSERV by ITHENA shows ads.

### Which is updated more often, POSTIDENT or iSERV by ITHENA?

POSTIDENT ships an update every 6 weeks, and iSERV by ITHENA every 5 weeks. Most recently, POSTIDENT was updated on September 25, 2026 and iSERV by ITHENA on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*