10 User Reviews

Customer Experience

Positive experience38.0% of reviews
Neutral5.0% of reviews
Negative experience57.0% of reviews

~ Based on 100 written reviews from the US App Store.

Is 10 Safe?

10-4 by WEX appears safe based on user ratings. AppsHunter Safety Score for 10 is 96/100.

This assessment is based on 3,809 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
0.3% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 781 App Store ratings for 10.

Is 10 Legit?

10-4 by WEX appears to be a legitimate app. AppsHunter Legitimacy Score for 10 is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Great

Do this!!!

This card saves a ton in many places. Get this app!

Owner

Trash app lags

Authentication and report

The customer service is useless they just can apologize for inconvenience, but they don’t help at all. It’s first time in my life when they refuse to connect me with a supervisor or manager. They can’t fix the easy problem, I am not work in It, but is a sure they don’t have any tester and no body works with the data base here. They can’t fix my email ( because accidentally I put double n in my email. The application doesn’t have authentication
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Great tool

This app is great and has saved me a ton.

Fuel issues

Sometimes works great. Other times it glitches and takes the deposit and doesn’t provide the code which is really annoying!!! Then you need to wait 24hr-5 biz days until you get the refund.

Double charges u

Every transaction they charge u twice for

Customer service

am very disappointed with this company. They blocked my account without providing any explanation. I have called multiple times to find out what happened, but no one gives me a clear answer.

I also contacted the AD support team several times, and every time they tell me they do not know why my account was blocked. No one is willing to explain the reason or help resolve the issue.

The customer service is extremely poor. They do not communicate with their customers or provide the support they should. Because of this experience, I no longer trust this company and cannot recommend it to others.
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Al principio buena despues no tanto

Al principio funcionaba bien y de hace una semana no me deja entrar a la app. Llamo y la atención al cliente es tan mala que no te dan ninguna solución. Además me cobraron 143 por un código que se me desapareció al momento y cuando los llame me dijeron que eso se me regresaba en una semana. Ahora me bloquean la cuenta sin ningún aviso o notificación.
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Getting 409 error

Can’t create an account. Getting 409 error. How do I create an account or contact service?

Charged Twice, No Fuel, No Refund

I tried to purchase diesel through the app, but the pump never worked and I received no fuel. Customer support told me to try again, so I did. The second attempt failed as well, and I was charged twice on my debit card.

Now they’re telling me to wait 5 business days for the money to be returned. Why should I have to wait when your app or the pump didn’t work in the first place? Charging customers immediately for a transaction that never happened is unacceptable. Very disappointing experience. I won’t be using this service again until they fix these issues.
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Wrong gallons

Selected 51 gallons at the app, but the pump stoped at 48 gallons.
No shower because of that.

Very smooth app on iPhone 15 pro max

No problems so far.

SUCKS

Got money code, entered it at fuel pump, did not work. They still charged me for the gallons I was going to fuel, call them they said they cant do nothing about it until 3-5 business days.

Last update prb ios

Since last update the route option is not working IOS

Scam

They shut down 3 accounts already if you complain they shut you down. If you build points for discounts they shut you down. After you join if you get another phone and check prices you will see they are charging yoi 10-20 cents more then they are advertising even with gold tier silver tier etc it’s a scam stick with Mudflap
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Price gougers

At first prices are great, the more you use it the more they charge you. Someone new opens the app and they receive lower prices

Great savings

Love the app very easy to use

Life saver

With war hiking diesel prices WEX keeps owner operator like myself in business

Save money

Very simple very easy to saved lots of money