Collects your data and wastes your time
Response from developer
Thank you for your feedback and for highlighting your concerns. We understand the importance of privacy and want to assure you that we take it very seriously. All data collection in '10 Solitaire' is clearly outlined in our privacy policy, and we strictly comply with privacy laws to ensure player security. Please be assured that no personal data is collected during score submission or display. The score splash screens are designed purely to enhance the gaming experience by providing a detailed breakdown of scores. We regret that this aspect of the game did not meet your expectations and appreciate your input. We are continuously looking to improve and would love to hear more of your suggestions. Please feel free to reach out directly if you require further clarification or have additional feedback.
Freezes up
Response from developer
We’re truly sorry to hear about your experience with 10 Solitaire. We aim to provide an enjoyable and fair gaming environment for all our players, and it seems we've fallen short in your case. Your feedback is crucial in helping us improve. We’d love the opportunity to address the issues you’ve encountered, including the freezing and the concerns about playing without money involved. Please reach out to us directly at support@dnrgamestudio.com with more details so we can assist you promptly. Additionally, we’re constantly working on making our game rules and features clearer and would appreciate any suggestions you have. Thank you for your feedback, and we hope to resolve your concerns to improve your gaming experience.
Super confusing interface
Response from developer
Dear Player, Thank you for your feedback on '10 Solitaire.' We're sorry to hear about the challenges you've encountered while trying to enjoy the game. To help us address the issues you've mentioned, could you please provide us with more details, including any screenshots if possible? This would greatly assist us in identifying and fixing the problem. You can reach out to us at support@dnrgamestudio.com with the additional information. Your input is essential in helping us improve the game and provide a better experience for all players. We appreciate your support and hope to resolve this issue promptly. Best regards, DNR Game Studio Team
I really like this game.
Response from developer
Dear Player, Thank you for taking the time to share your positive experience with '10 Solitaire.' We're thrilled to hear that you're enjoying the game and finding it competitive. It's fantastic to know that you've already achieved success by winning money – that's truly rewarding! We're glad '10 Solitaire' has become a part of your after-work enjoyment. If you have any feedback or suggestions for us to make your experience even better, please feel free to reach out to us at support@dnrgamestudio.com. Keep having fun and enjoying those victorious moments! Best regards, DNR Game Studio Team
Can’t play the game
Response from developer
Dear Player, We're sorry to hear about your experience with '10 Solitaire.' It seems like you encountered a problem accessing the main gameplay. We want to assure you that we've identified and resolved this issue in the latest version. We'd love for you to give the updated version a try and experience the game as intended. If you find it enjoyable, we'd appreciate your reconsideration of your rating. Thank you for bringing this to our attention. Best regards, DNR Game Studio Team
