Leave a Review Viva Slots Vegas Slot Machines
Easy to keep your balance
So far, the game has been very “lucky” for me. I have played it daily for about a year now. I have achieved most all of the daily and three day bonus events. I have maintained a daily balance average above 20 million for quite a while. I have never purchased any coins, ever. By comparison, I play three other casino apps that will eat up any free coins given and continuously try to link you to purchase coins. The attempts to get you to purchase coins are few and far between on this site. The advertisements that pop up are a mix of legitimate advertisements and the occasional scammy ones like any other app of this nature.Show lessMerchant2092
Developer Response
Hi there, thanks for the awesome feedback! 😊 We understand some of our players LOVE a challenge to work towards, so we're looking at ways we can make the Timed Challenges even better! If you had any ideas for challenges you'd like to see added to the game, reach out to us in the game and let us know! We'd love to hear from you!Buy credits
I tried to buy credits and it wants you to put your finger print to open for you to purchase the credits. Mine does not open I usually used my password to open and purchase credits. Is there anyway you can make it like it used to be and just type in your password. I would really appreciate some help on this.
Ellie Mae 777Show lessEllie mae 777
No possibility of winning the jack pot !!
I love playing the game , however I can play for hours on a daily basic and I can never hit the grand jack pot I don’t think winning the jack pot is an option. I’ve purchased additional coins on many occasions and still never even got close to hitting the jack pot.. I don’t think winning the jack pot is a real possibility with this game. ThanksShow lessglo bro
Takes forever
It's an ok game if you're bored. I tried to transfer game to another device and started back on level 1. I have contacted them twice through the game on the device to get it transferred and never got an answer. I have read reviews where other people have had same issue and have gotten no help. Maybe it's set up so you can't transfer game with progress.
Update: after I put this review on here someone finally contacted me through the game only to tell me they like to leave your progress on just one device and make you start all over if you put game on a new device. Said unless I really wanted to transfer it it wouldn’t be transferred. I explained to him I won’t be able to play on my old tablet soon and haven’t heard from anyone since.Show lessKimmiepooh59
Developer Response
Hi Kim, sorry for the low rating! 😢 When we reply to your messages inside the game, they get sent through to your mailbox, and remain there for 14 days! If you don't open your mailbox, you won't receive our replies! I'm really sorry you've missed our previous attempts to contact you, but I hope this helps going forward! If you prefer, you can email us at support@vivaslots.com, and we'll get back to you as soon as we can! Each device only plays one unique profile, and cannot sync across devices. If you start playing on a new device, let us know right away, and we'll be able to restore your saved game to your new device! We ask you to confirm the transfer only because the transfer process deactivates the profile on the old device! I hope this clears things up for you! Reach out to us if you're still having trouble, and we'll do our best to get you set up!Update problem - 2nd device
Game is good except when I accepted updated terms and conditions, went to play as a guest (instead of on Facebook), my points are wiped out & my level goes from 169 back to 1!!!! This is the 2nd device it has happened to - customer support has been no help in giving back anything! I did contact support through the game 2x & have not heard from anyone......still no response from support....why bother to play game that wipes out all your “work” to get to better games???
& weeks later - still no response from customer support!!Show lesssmw-13
Developer Response
Hi Stephanie, I'm so sorry for the ongoing trouble! We're currently working on ways to improve the game and make it more stable for you, so your progress won't be lost! We thank you so much for your patience, and for sticking with us while we get this sorted for you! If there is anything we can do to help, let us know at support@vivaslots.com and we'll do our best to get this resolved for you! ❤️How to win
When starting out you have 3000 coins. On the first slot machine max your bet out to 1000 coins because on the third spin you’ll 99% of the time hit a massive win. Then after about you get to about level 10 it starts to slow down. If you lose all of your coins just uninstall and redownload and try again.Show lessAnonguy42
Disappointed
Ive finally deleted this app after almost 5 years of playing. I upgraded, had some issues and my requests for help were ignored. I emailed three different times over a three week period. No reply. I think perhaps they changed management. It’s no longer the Viva I loved. I was spending quite a bit on this game, and was almost up to black VIP. I loved Viva until recently, and am so disappointed, however I will no longer be throwing away money.Show lessanitazwingz
Developer Response
Hello! We are so sorry you feel this way about our game! Please send us a message and let us know what you're so upset, so we can turn that frown upside down! Best wishes!Waste of time
Twice I have built up several million credits playing daily for months and twice the game has arbitrarily wiped out all my progress. I even had logged in with Facebook so they could track my account but it doesn’t matter. You launch the game one day and it has reset to no credits and no levels. If you like the frustration of playing weeks/months just to have the game dump all your work then this is the game for you. Not going to get suckered into having it happen again, I’ve deleted the game.Show lessanoyedandfrustrated
Zero customer service
I was told it was a known issue that new service terms caused credits to disappear as well as level go back to one. First time I reported the issue it was fixed. It happened again so I sent another email. It’s now been five days and no response other than the automated response. I am missing almost 2 million in credits as well as over 172 levels. Update it happened again lost all my credits this over 4.1 million. Why do the developers only respond to good reviews. Why are they wasting time patting themselves on the backs when they should be fixing the known issues. So frustrating that no one answers the customer support emails but has time to respond to good reviews. Your priorities are not in order but I don’t know why that would be a surprise.Show lessGordoc13
Developer Response
Hi there. I'm sorry for the time delay. Hopefully we were able to restore your account properly. If by chance, that we haven't, please send us another message and we will get that fixed asap. Thanks!Addictive & soooo fun!!! Thanks
Thanks for the new games new tournaments & other contests that allow more credits! I absolutely love all the slots! Keep up the great work! 😉😁 thanks for always adding new stuff! 🤟✌️🙌👏💖 wait don't y'all give bonuses for writing reviews anymore??? Ijs it would be appreciated! Thanks for making this gaming feel like you're in the actual casino! Turn up the music & Where's my drank! 😂😌😉😂Show lessKarinas1111quest
