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I love SouthStar bank, but the app seems very outdated. I like the interface CashApp uses and I think it would be cool for it to be similar to that. Also, my phone doesn’t use Face ID and it gets very old after awhile constantly having to put my password in and having to verify a code through text every time.
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SHINEON
Yes!
SouthStar bank
The best people the best service. I recommend this bank completely. I’ve been with them for some years now. Any time I have questions or an issue they help me out no matter what it may be and always with a smile. Thank you SouthStar
Great small town bank
Moved over from a major Credit Union due to lack of adequate service. The app has everything the old Credit Union app had. Face unlock and mobile deposit were the main ones. Also the app gives you the ability to set monetary and location limits on debit cards attached to the account. This is of great help with teenagers just starting to explore independence. This feature wasn’t offered at the larger Credit Union at all. All in all I’m glad to be back with the small town bank. Where they know your name.
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Wonderful bank!
We moved here to Texas from a small island off the west coast of Florida
We loved our local bank where ‘everyone knew your name’ and did a terrific, personal job.
It is the same at south star bank. Friendly, very professional staff with a sincere, gracious atmosphere.
The children’s savings accounts are great as they encourage the kids to save with fun promotions etc.
We have been so nicely surprised and our extended family has and is moving their accounts to South Star.
We loved our local bank where ‘everyone knew your name’ and did a terrific, personal job.
It is the same at south star bank. Friendly, very professional staff with a sincere, gracious atmosphere.
The children’s savings accounts are great as they encourage the kids to save with fun promotions etc.
We have been so nicely surprised and our extended family has and is moving their accounts to South Star.
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App needs work
The app could be better. Face ID could be introduced to the app since the iPhone X doesn’t have Touch ID the Face ID could be very useful. Also, maybe the function to be able to temporarily disable a card if lost should be added to the app. Another thing is that I have it set to where I should be able to view my account balance without having to sign into the app, which is a very useful feature, but it doesn’t work.
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Response from developer
The SouthStar Bank mobile app was updated to support Face ID in early 2018. The ability to manage your debit card from within the app was also added. If your still having issues with the instant balance feature, please contact us for assistance. Thank you for your feedback,
