Poker Game Online User Reviews

Reviews Summary

Top reviews

Keep getting booted off

Did the update still won’t load very frustrating when do you plan on getting the game fixed? Never mind I’ll just delete it!

Lame

Everyone of these is the same. The fact blackjack dealers in these games pull so many 20-21 gives away that they don’t have a RNG

Beware

I purchased some chips when staked on a game were 10k minimum per bet. A few days later they changed it to a minimum of 100.000.000 per bet. Just beware.

Response from developer

Hey MailbyRail, We have millions of hands being dealt on our app everyday and we do not receive any VALID complaints of your kind. Please let us know if we can assist you any further. You can also reach out to us at support@octropoker.com

Messed up wins

Clearly won a hand at the hold em tables with 2 pair over someone with one pair and somehow they still win when they should have been out what a load of rubbish this app is if thats what happens over a game. I refuse to play this again and i would give this 0/5 stars if i could. Fix this mess of a game
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Honesty?

When playing slots the other evening my couter said I won 500 billion coins. When I went back to “home” these winnings diaspeared. When I complained they responded I had only won 50 billion. I have no way to prove otherwise but in this discussion they sent me notice that I had won coins via “mystery quest”. I have never received these. When I inquired they quit responding.
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Response from developer

Hi Urchin Astro, Thank you so much for rating us! We’re truly sorry for the confusion and frustration you experienced with your winnings. Your feedback is important to us; we want to make things right. Please don’t hesitate to contact us at support@octropoker.com for any other confusion or concerns. Thank you again for your patience and for being part of our community.

Completely Rigged App

The app states that it’s a certified “Random Number Generator”, but after you begin playing it you realize that this is far from the truth. I play poker in real life several times a week and the percentages of straights, flushes, and full houses are so unrealistic. Also during game play I’ve had discussions with other players stating that they only begin to win when they buy chips. I also believe that this app has an algorithm that purposely baits you into betting big….I cannot tell you how many times I have flopped a straight or flush, bet large, and have someone call who has nothing but ends up winning on the turn and or river. And lastly, the customer support is none existent….I was at a table with nearly $100 million in chips, and after I left the table the chips did not transfer to my bankroll. Contacted customer support several times with no answer. So not only is this app rigged, this app steals from you!!!
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Response from developer

Hey! Thank you for taking the time to review Octro Poker. We appreciate your feedback and want to assure you that we strictly prohibit the use of automation software and bots in our platform. This is a violation of our terms of service and we are committed to maintaining a fair and enjoyable gaming experience for all users.

Fun game, but you’ve definitely got bugs.

So if it is completely random deals why do you have a tip “Don’t Limp. Limpers get punished” what the actual ffff? When players tie, When does your algorithm take the second card in hand into consideration? There seems to be no set rule? It usually is not to my advantage. Or accurate. I have had the winning hand and not won. Like I’ve had the winning hand by a big margin, but the other player is declared winner. Please fix that. Also when two players split a pile, it’s common that I do not get my payout. I’ve also seen it go to neither player. Both stunned. Why do I lose my chair bonuses that I’ve obtained every time I want to go back to the lobby? Sometimes I just want to switch up the level I’m playing or my avatar. For that I lose my bonuses?? Sometimes I need to eat, lol. I’m also not some who can sit and play for more than an hour. So lose them every time I have to leave the tables. If I can’t level up, I’m not going to want to play. Don’t make it so hard that people don’t want to play.

Update: yeah it might be fun IF the app didn’t crash all the time. IF I didn’t lose my hand and option to rejoin the Spin tournament because of the crash. I used to spend money on this game, but not anymore the other poker games are much more stable. I see less and less players here, they must have figured it out too. And there’s no chat or in-app help. I’m changing my rating from a 3 to a 1. Too bad.
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Response from developer

Hey! We are RNG certified platform, which means all our algorithms are truly random. We strongly condemn unfair practices and take all necessary measures to ensure no such practices are followed in our game. Please may you share a little more context like the game details, Table id, time, etc. on the issue so we may assist you better? Kindly write to us at support@octropoker.com. We will help you at the earliest

Rip Off

This is just an electronic game to make you buy chips. There are obvious players that are ringers no chips but win continue hand after hand bidding on rubbish Do not waste your money

Pretty good game and you can use the code dpyk10003 to get a lot of chips free. 🎁

😃

So rigged

Playing blackjack in 12 hands there were 7 blackjacks. The dealer got 5 blackjacks, a player got one and I got one. In the first 4 hands the dealer got 3 blackjacks. What are the odds? I have played in casinos all over the country and I have NEVER seen a dealer get that many blackjacks in so few hands. You know why? This game is rigged. It allows you to win 99% of the time and then you lose 99% of the time. My first 8 hands of poker 6 hands were pairs. I played dozens of hands and not once did I ever get two face cards. NEVER! What are those odds?You guys don’t even hide the fact that the game is rigged. You openly show it. Don’t play this game. There’s nothing fair or right about this one
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Response from developer

Hi, We’re sorry to hear about your experience and understand your concerns. Our games are powered by algorithms designed to simulate fair play, but we’d like to investigate this situation further to address your concerns. Please reach out to us at support@octropoker.com so we can look into this in detail and work towards a resolution. We appreciate your feedback and hope to make things right!

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