CHROME Federal Credit Union User Reviews

CHROME Federal Credit Union
CHROME Federal Credit Union
CHROME Federal Credit Union

Top reviews

Top Tier Bank

I highly recommend Chrome as ones home town bank!! I’ve been with them since 2012, I have to be honest in the beginning it was a little rocky due too my account being switched over from my previous Credit Union being closed down for legal issues!! I grew to love and appreciate and the warm reception and response from the representative over the years!! I couldn’t ask for better service from any other local banks!! Thank you all team members and representatives from The Chrome Federal Credit Union 🙂👏🏾👏🏾🙏🏾
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Awesome

Spectacular customer service and great features to all my accounts!

Ever-changing Security Steps

I recently tried to add a new payable account and was prevented by having to resign back into my account! I tried to, but there is a problem with my password. I had changed it and apparently wrote it down incorrectly. Now I need to get assistance from my wife to change my password! Why?
I was originally against the merger of Pgh Central Federal Credit Union with Chrome, but accepted it. You have good people working for you! I do all my banking on my phone at home. I won’t access my account outside my home unless absolutely forced to do it. I don’t use an outside Wi-Fi to avoid the possibility of corrupting my personal information.
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Amazing banking

Amazing customer support team, and easy day to day transactions, and loan options.

Digital App User Guy

I have used and continue to use apps from other FI’s, all of which are much larger that CHROME FCU. The CH app is much easier to use and is much more intuitive.
One example is when I move money. In other apps they tell you the remains limit on your LOC and not the actual balance. It’s a pain to need to do math to see how much I need to pay off the balance. The CH app tells me the balance. Also the CH app Biometric login ALWAYS works vs 40% uptime at a military cu that is 100 times larger. There are another ares like these where the CHROME app really stands out. Kudos to my cu and their partner Banno.
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So easy and convenient

Banking made easy .

Washington Steel alumni

Joined in 1982 , employees here are so much better in every way than the average bank employee , it’s just no contest. Washington Steel Employees FCU , Washington Community FCU , Chrome FCU , best place on earth to bank !!

Bank app

I absolutely hate the new app. Need to go back to original. Much easier to transfer and to see all accounts know what’s due when.
If it ain’t broke don’t fix it!!!!!

Love chrome

I love chrome and the online banking is fantastic! Just makes life so much easier. Thank you!

Chrome FCU

Love Chrome and the On Line Banking System. It makes life so much easier.

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