Pretty good enewspaper app
Format is easy to read, but printing is complicated and requires several steps. I print the crossword puzzles and jumble daily and would appreciate a one-or two- step process.RI Chris
Terrible
New “upgrade” if that’s what it is is awful. App tells me I’m not a customer. Called the 800 number. They “reinstated “ my account. It’s almost impossible to navigate the app on iPad. Had this for many years. Don’t waste your time. I deleted the app thinking to reinstall may help. All it does when you go to the App Store is open the app. Does not appear on Home Screen.Bidder 13
ProJo app
Since changing to the present app I have been thoroughly disappointed with it. The performance of it leaves much to be desired. While reading the paper, it will all of a sudden go back to the first page. Sometimes the screen remains blank and does NOT go back to the first page. Very frustrating!Nancyfrom RI
Daily problems
Using this app to read the e-newspaper is less than ideal. Often, the tab function takes you to a random selection. I’ve had the entire thing freeze up on a blank page with none of the options working. And having ad pop-ups open before you are allowed to see the page is ridiculous—for a paid subscription. Layout is often messy, with the name on an obituary appearing below the copy.
I switched from the phone to iPad but that has its own issues—notably freezing up. Every day, I’m forced to abandon reading until on the third or fourth try, it unfreezes. So, so bad.finjaer
Daily problems
Using this app to read the e-newspaper is less than ideal. Often, the tab function takes you to a random selection. I’ve had the entire thing freeze up on a blank page with none of the options working. And having ad pop-ups open before you are allowed to see the page is ridiculous—for a paid subscription. Layout is often messy, with the name on an obituary appearing below the copy.Basic waste of time
I stopped physical paper delivery because the paper was delivered consistently so late. Although I advised this issue to customer service numerous times, nothing was ever done to correct it, so I had to stop delivery since it was coming after I left for work at 8 am in morning. This is a problem since the news is already one day old for the most part. Long time customer, zero customer service. Now I have app, and it is also very unreliable Often gets hung up and then you can’t proceed through the paper. So frustrating for a paper that is just not that good. A few good writers. That’s it. Shameinoelle
If only there was a way to show zero stars
I have been so frustrated with this app that I could scream (or curse)! It is clunky, not user friendly, my settings mean nothing, it is not seamless, nor is it intuitive. It is obvious the app designers haven’t a clue how users use the app or it wouldn’t be so clunky. A very expensive app to read my local newspaper.Frustratedx1k
Latest version of this app is a disaster
Unfortunately there is no way to select zero stars. I thought the previous version was a little clunky but useable. This latest version that I was required to download is horrible. Zooming and fit to screen of pages is not friendly and inconsistent. Browsing form page to page sometimes skips pages and makes them unreadable. Like the Sunday comics? Good luck in reading all pages.
Maybe some who actually reads a paper should be the one who designs and quality assurance of the app that gets published to the readership. The Providence Journal has destroyed the print version and now they are on their way to wrecking the digital also.
Gannet should be ashamed in what they have delivered.Lloyd pvd
A great way to access local news
I love having access to The Providence Journal on my iPhone! The app is very user friendly.MelissaV819
New version infinitely more difficult to navigate
I needed to delete and re-install the ProJo app on my iPad. Where navigation in the older e-newspaper version with the blue background was seamless—just like turning a page in the print version, this new incarnation makes the reader jump through hoops just to read the darned news. If your intention is to lose subscribers even more quickly, you’re doing a great job.wsop reyna
