Airwheel User Reviews

Airwheel-Free Intelligent Life
Airwheel-Free Intelligent Life
CHANGZHOU AIRWHEEL TECHNOLOGY CO.,LTD

Top reviews

Speed setting

There is. A issue to the speed. Setting. Of the app. I have to change. To maximum. Speed every single time. To ride my bike. It should. Be set it and forget it. But. The app resets to low. Speed. Every single time. I turn bike. Off. That’s a major issue!!

A quick question

Can the Q5 connect to the app

Keeps kicking me out of app.

I bought the c5 helmet. Would be great if the app actually worked, but instead it just boots me back to my home screen. It doesn’t let me delete photos either and keeps disconnecting my helmet from the app.

Joke

Every time you upgrade anything the device stops communicating with the wheelchair, now every time I try to connect I get the message device has disconnected. Wish I had never heard of this mob, no reply to emails to service either

Terrible App

This is a terrible app I will never use it again !!!!!!

Can’t connect any more!

This app worked really well but occasionally slow to pair. When I got a new phone I was no longer able to connect, said old password not working, I am not aware the default password was changeable. I have tried to contact Airwheel and the supplier but can’t get any help. So the app is pointless now.
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Works. Took a lot of work to get it working.

So, When I first started using the app it was a nightmare - it was really hard to get it to connect, it wouldn’t stay connected,...the UI was challenging...

I’m not sure if it got better or I just got used to the quirks. First of all once I have a connected device, if I only open/use the app when my device is completely on, I have no big problems. I have renamed my device. If I turn the device off and later back on, it automatically connects if I start up the app last. Even if I don’t, it usually only requires a click on the device name when it reappears to reconnect.

It doesn’t accurately measure battery capacity – it estimates capacity based on current voltage, so it can be wildly off, especially while the device is in use!
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Quite a poor app

An app which actually does not make the job. Keeps disconnecting all the time, user interface not intuitive, can not make the firmware update - after downloading the update it starts over as it has not been downloaded. Needs a lot of improvements!

Poor support

I’ve owned an S8 for a few months and have continued to try to contact someone who might assist me in connecting the App to my S8. When I try to pair, I get a pop up telling me my password is insufficient despite never having entered any password or reaching any point where I would be able to enter the preset password provided in the user manual.
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Password Required

You will be asked for a password,
Try 11111111, that's the factory installed password and once your in you can change it. Best to write your new password down in the manual someplace.

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