Leave a Review Sumpple Care
Server issue
This app is no longer working because the server hasn’t been updated. Don’t buy the camera. It won’t work.CHTinBC
Server Exception. Try another time please.
This product is terrible. I got a new phone and installed that app. No matter what I do I’m met with, ‘Server Exception. Try another time please.’therealTinmanDan
Don’t waste your time or money
Sumpple support is a joke. I’ve had a problem with my camera and I’ve been emailing back and forth FOR OVER 2 WEEKS and they still haven’t helped me. The only way to contact support is by email and you’ll be really lucky if they get back to you within 2 or 3 days. I REALLY REALLY REALLY wish I’d spent my money elsewhere. I’d honestly give them no stars if I could. And the lack of reviews here shows you that this is not a quality product.Show lessBritania-girl
Losing camera list
I’m losing the camera on the list now. It won’t hold...was this from the update from a few days ago?Miss L1z
Lost of camera list
Since 2 days, I am loosing the camera list. :(Plukpluk
Issues
I like this app but I’m having issues. My iPhone 8 software isn’t letting me play music to the camera... since that’s one of the reasons I bought this I am upset.ReviewWrite
Love it..when it works.
We stopped getting notifications. So I uninstalled the app and reinstalled it hoping it would fix the problem, but now when logging into my account, I get a "server exception" error message telling me to try again later. FIX THIS!!!
Update: they did get everything working again but now a month later, the cam is down again! Emailed the company and did get some dialog going but it has stopped and nothing is fixed.Show lessVampiric_Waffles
Customer Service
I like the product itself, however, I have been trying to work with the customer care department to fix one issue without success. When I email, their response seems to not understand my issue.Kirby52
How hard is it to get this right
Use to be 4 options under camera view. Now I only get music and the snap/record/call one. No camera movement or set views anymore. Go with a better company like nest...this is going into the garbagekowen14
