Recolor User Reviews

Reviews Summary

Top reviews

Used to be awesome, now it absolutely blows!!!!

This app used to be pretty great. The price was a bit high about 3 years ago at $40. And, that was “before” they allowed juvenile delinquents to use it as their own personal social media account. Now they want $90 for it and you can’t even enjoy it. The main feed is flooded with kids writing stupid stuff or starting their own stupid drawing games, i.e. NOT ART. It could be overrun with threatening political agenda stuff by now, who knows, I haven’t been a member for 2 years now. And, if you think Recolor is doing anything about containing that kind of stuff.... that’s a huge NOPE! They only care about taking your money. You pay, find out it’s Disney Land for Delinquents or Twitter for Terrorists and now you want out? Sorry, NO REFUNDS! But, what about the Trial Period? You better make sure you cancel before that 7 days is up (trust me, they won’t remind you), otherwise your out nearly $100! Wonder exactly what your money is going now? Yeah, me too! 😠 Think you’ll get by with just the free stuff? Think again. I was using the free account for quite awhile before I decided to buy into the full access. The only thing the free account didn’t provide back then was more colors and effects. Now, you hardly get any pics either, practically none. Oh, I forgot, there’s a very small selection of lame pics for you to choose from, all you have to do is watch a video to access them. 🙄Seriously?! Seriously. AVOID AT ALL COSTS! 😡
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Response from developer

Hi, thank you for your feedback! We are sorry that you're experiencing issues and problems with our app. Please contact our support by going to My Works - Settings - Support - Contact us so they would be able to help you as soon as possible. The subscription price reflects the plenitude of the features that come with it (no ads, access to more than 4000 pictures, access to all of our colors, crayons, outlines, filters, effects, etc.). As a free user, you have access to a lot of colors, around 100 free images that can be found in each category, you get 3 new free pictures daily, you can import your own artwork and make your own solid colors. Every user has to follow the guidelines when using Recolor. You can find them here; https://kuuhubb.helpshift.com/a/recolor/?l=en&s=recolor-gallery&f=community-guidelines---the-rules-of-recolor-galleries&p=all If you encounter any inappropriate posts, please report them and our moderators will check the accounts as soon as possible! Kind regards :)

Ywette

Thank you very much for this amazing colouring APP! I really enjoyed! It helps me manage stress! When I’m colouring,I’m not thinking about anything,just about art!
I noticed that during the last month you posted old pictures which I coloured some years ago. It’s not fair to people who subscribed and pay money weekly,monthly or yearly (like me).
Also,there are so many people who doesn’t follow community guidelines,such a teenagers who writing in comments how they argued with mom or sister. Couple of times I wrote a comment that this APP is for colouring,not for resolving and sharing personal problems. I suggested to go in FB,Whats app, Snapchat or Instagram. And I have been reported.
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It is good, only in some scenarios

Recolor used to be really nice, at least you could have 50 base game coins to buy a non free picture. But then you guys got rid of it and now you can’t get any of the premium pictures. You guys should bring that back but instead of completely running out of coins, you should gain 10 coins maybe every week? Or maybe when you color 10 pictures? It would keep ratings up, and more people would play and they’re would be less complaint. Also premium is pretty nice. I did the 7day free trial and it’s really good. Obviously because it’s premium. But soo awkwardly expensive. Maybe atleast, 20 dollars a year? 5 dollars a week, and 10 dollars a month. And now, for the free picture scenario. You say around 100 free pictures, and new ones everyday. Total LIE, I was on the app for 3 days straight and not 1 NOT EVEN 1 FREE PICTURE WAS RELEASED THOSE 3 DAYS!!! Maybe it was a whole week idk, but what I do know is that you guys aren’t really in the right track, and bringing back the coins would be great. Remember, 90 dollars is pretty much 100 dollars for a game pass that isn’t even that much. With EA the company, even though you pay a lot more for game stuff with them, at least you gave it forever. And you aren’t being ripped off. Well, game wise. Please consider these suggestions,
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Re-color is not as awesome as you think

There are some bugs I love doing handmade drawings by just re-coloring a blank piece of paper so it’s really hard for me to get new colors because either I have to mix colors or delete my whole project just to get another color I’m so happy there’s a button to go back-and-forth but there is a bug with that button you see I’ve been doing this for like a couple months now and I’ve really been loving it I’ve been listening to music while I play which I love it I love it I love it leave the music in I love it leave the fact that I can use music in while I play so awesome the bug with the back-and-forth button is that when you use it it makes you have so much stress because well you’re going back at four then you see that your whole thing has been deleted but if you click it again you’re feeling will be fine it will be saved with a couple pieces missing be be careful that overall amazing game four star rating just because that bug oh wait I forgot to mention something there is something else that I hate about this game I am not paying I am a little kid how am I supposed to pay my parents don’t wanna pay the thing either so I am more I just want to have my fun time but tarred OK it’s just hard and please make it so you can chat only with one person that’s it please and no one kiddos no one else can see that would be amazing ✨🌈✨🌈✨
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Response from developer

Hi, thank you for your feedback! We are sorry that you're experiencing issues. Please contact our support by going to My Works - Settings - Support - Contact us so they would be able to help you as soon as possible. Kind regards :)

Calibre of app has a huge drop 4 non paying clients

Since the last RECOLOR update, if u happen 2 be a non subscription colourist its ads for almost every move you make. Ads to open a template, ads to upload a template, plus the pre existing ads; this means the 1st thing you see when you open the app is an ad. As their need for income grows, the ads will become even more frequent, always hitting the free clients, as they need to maintain the subs as an income stream.
Thats it for me.

Addendum
The developer of the app contacted me saying 'you watch an ad only once' this is completely wrong. For an unfinished template that you are colouring, you will rewatch an ad each time you reopen the app to open that template, and again to upload the template to the gallery. Of course i could become a subscriber, if the cost wasnt so prohibitive

My final addition:

CREDIT DUE FOR FABULOUS CUSTOMER SERVICE. ⭐️⭐️⭐️⭐️⭐️
Credit is due to the app owners who emailed me apparently as soon as i uploaded this review. That it was read is kudos to them, that they emailed me-well, u know that just doesnt happen. And i can now say that yes, an ad is played once opening a new template, & not again, until u upload to the gallery. Whether i was losing my marbles & imagined the ads or Recolour jumped onto it - i dont know. But i have certainly had a rethink.
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Response from developer

Hi, thank you for your feedback! In order to maintain the app and keep improving it, we need revenue from ads. You do need to watch a short ad, but you do it only three times a day, and you can skip them anytime. :) Kind regards!

I love it but reasently....

Soory for any future spelling mistakes I’m dyslexic ( I struggle with reading and writing ) anyway I love love love this app I always use this like every day it’s really good no add or anything like that and there is a new picture every day I never get bored of this there’s always something you can do even with out spending money to get all of the pictures to colour in I haven’t spent any money and I’ve been on this app for 2 years!!!!

I’ve realised recently that it you have an account and you upload something have to whatch an add first I’ve only just realised this it way have been her for a while but I’m pretty sure it’s not I’m not trying to be rude cause I love this app soo much but if you could put less adds in that would be greatxxx ( there isn’t any adds other wise) thx
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Response from developer

Hi, thank you for your feedback! You do need to watch a short ad, but you do it only three times a day, and you can skip them anytime. :) Kind regards!

Loved it, but then they took my points and my saved up colouring sheets

I had to delete my glowing review, this app no longer deserves it. I used to be very active here, I posted a drawing every day, was involved with the great drawing community that used to be here — I even used to recommend it to all my friends. Then all the free pictures I had collected over months by grabbing them on the day they were available (and watching commercials) were suddenly taken away from me, as well as all the points I had painstakingly saved. Then my account got disconnected from all my pictures somehow, and nobody from the company would respond to my e-mails (I lost all my friends and ratings). Finally, the last straw was when I turned on the app one day and it refused to let me even colour one picture unless I bought a subscription. I’m done with this. Your member for nearly two years, DareToDream, signing off.
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Response from developer

Hi, thank you for your feedback! We are sorry that you're experiencing issues. Please contact our support by going to My Works - Settings - Support - Contact us so they would be able to help you as soon as possible. Our support answers every single message that they get, so if your message wasn't answered, we probably never received it. We apologize for any inconvenience caused by this. Kind regards :)

To the ppl at Recolor...

To those that work for Recolor...I’m sorry.😔 it was not right of me to get emotional about my account when I broke a very well set rule on your app. To everyone my account got disabled cause I kept posting a hand drawn comic by me, and I didn’t realize that that would have Ben breaking the rule..it’s my own fault that I kept posting new parts for it. (Back at Recolor) I wanted to let you know that I will be making a new account, but before I do is there anyway at all that I could possibly get my second one back? I understand if you don’t or won’t. But it wasn’t just my fault. I realized that yes when ever I posted the Comic it would stay up/posted but whenever I posted a drawing of an Original Character they would sometimes be taken down more than once. So I guess it both of our faults but mainly mine. I should have remembered the rules, but you could have tried to contact me through comments as taking down the right pics rather than the ones that aren’t breaking any of the rules, I think...not to sure but they seemed to be in guidelines. Once again I’m sorry I over reacted. Plz accept my apologies Recolor Devs. and Ppl. 😕
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It’s a great app! ...With some problems

I first want to say, this is a great app for if you want to relax and draw! I personally love using the import option to color a photo from my camera roll! I like how you only have to watch one ad, though that can get a little annoying. One big problem that I have is that the moderators who decide what stays up, what comes down, who gets disabled and who doesn’t, may need to pay more attention to who and what they are taking down. One person could report a perfectly good picture that gets taken down, only because a hater did it. A lot of friends, and myself, have been a victim of this. It hurts when something you’ve spent maybe a whole day on gets taken down, and nothing about it goes against the guidelines! I also think that younger users who are going through mental issues like me are really affected by this😕. A few of my friends have had to leave recolor altogether and have gotten unjustly disabled because of this and even more. Maybe if the moderators just judged the picture without taking it down automatically because it was reported, this wouldn’t be a problem. Other than that issue, I think that recolor is a good app for unleashing your creativity, and if you don’t feel like publishing things, it’s even better😁
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Response from developer

Hi Belizabetch, thank you for your feedback! Users can not take down your pictures by reproting, only moderators can take down your pictures if they are inappropriate for a public galleries. We never ban our users for no reason. If your account has been disabled, it was because you broke the rules of the Recolor gallery. Please feel free to contact our support for more information: https://kuuhubb.helpshift.com/a/recolor/?p=all&s=contact-us&f=send-us-a-message. Kind regards!

Don’t download this It’s TOO expansive

Are you crazy or what? Do you know how many apps are free? The price you charged is NOT normal! We can buy 10 coloring books and a 200 crayon set! More then a 100$ for a basic coloring app! Bye bye to your company and all the apps you will create and good luck staying in this business 🤣 you will need it!
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Response from developer

Hi, thank you for your feedback! Unfortunately, since it is not free to develop an app, we cannot give the app or the features for completely free either. Subscriptions enable us to keep improving and running the app, as well as to keep making new features for you. We hope that you understand. The subscription price reflects the plenitude of the features that come with it (no ads, access to more than 4000 pictures, access to all of our colors, crayons, outlines, filters, effects, etc.). Kind regards!

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